Friends programme: let clients invite friends
How it works
With the friends programme you let satisfied clients invite a friend. You decide what the friend gets and what the referrer gets. The friend claims their reward on your booking page; the referrer gets their reward automatically as soon as the friend has paid for their first lesson. You set it up under Admin → Referrals, block Friends programme.
Setting up
- Fill in What your friend gets and What the referrer gets: this is the text that clients and friends read.
- Below that, set the real rewards. For each side you choose a Gift card (an amount) or a Lesson voucher (Free, Percentage or Fixed amount, for a Lesson type or Any lesson), and Expires after (days), default 180. By default the friend gets one free lesson and the referrer gets a €25 gift card.
- Write the Share message with
{link}in it; the personal invitation link goes there. You cannot save without{link}. - Switch on Friends programme and click Save. If not all fields are filled in, you see "Fill everything in first".
If you have the English site, fill in the same texts in English under English version, or click Translate with AI.
Make sure the text and the reward you set say the same thing: the friend sees them side by side.
What does your client see?
In My Account the card Share with a friend appears, with "Your friend gets" and "You get" and the buttons WhatsApp, Email and Copy link. The link leads to your booking page.
How the friend gets their reward
- The friend opens the link and sees "name invited you" with the offer on your booking page.
- They enter their email address and click Claim my reward. They see "We have sent you an email with your code."
- The email "Your reward from your name" contains the code and its validity.
- A gift card is entered by the friend when booking under Have a gift card or discount code?. A lesson voucher is used via the button in the email; that opens your booking page with the voucher in it. The friend can also type the voucher code into that same field.
Golfly refuses the claim if the email address has booked with you before ("This email address has booked with us before."), if the client invites themselves, or if the referrer has already had 10 friends claim within 30 days. In that last case the friend sees "We're taking a quick look at your request, you'll hear from us soon." and Golfly issues no code.
If the friend books via the link without claiming first, the invitation still counts for the referrer.
When does the referrer get their reward?
As soon as the friend has paid for their first lesson in money. A free lesson, a lesson paid with credits, or a lesson paid for entirely with a gift card does not count. The referrer then receives the email "first name booked and paid thanks to you" with their code. Golfly looks at the reward you have set at that moment.
If you refund the friend's lesson, Golfly sets the referrer's reward back to zero. If the friend does not turn up and you keep the money, the reward is not cancelled automatically; you find the booking in the list below and deal with it yourself.
Where do you see which invitations were successful?
Under Admin → Referrals, above the settings block, is the list To reward: for each paid booking the friend, the lesson and "Invited by name", with the counter "x pending · y completed". With Mark as rewarded you tick off a line that you have dealt with yourself.
Frequently asked questions
Does a free introductory lesson count towards the referrer's reward?
No. Only a lesson for which the friend has paid counts.
What if the friend cancels their lesson?
If they get their money back, the referrer's reward lapses.
Can I change the rewards later?
Yes. A friend keeps the reward that applied when they claimed. The referrer gets the reward that is set at the moment the friend pays.
How often can a client invite friends?
As often as they like, with a maximum of 10 rewards per 30 days.
Related
Creating and managing discount vouchers
Make discount codes with their own URL and QR code, limit them to a lesson type, and have them redeemed in the booking. Including the difference from a gift card.
What does 'What Golfly earned you' mean on your dashboard?
What the four numbers on the What Golfly earned you card actually count, how Golfly recognises channels, how to correct a wrongly counted client and what the bottom line means.