At the club today (releasing last-minute bookings)
What is "At the club today"?
Are you at the club and do you still have room for lessons? With this switch you let clients book a time slot for today straight away, without the WhatsApp confirmation beforehand. A client who visits your site at 1 p.m. can then book a lesson at 3 p.m. and pay straight away.
Normally there is a confirmation period (24 hours by default, which you set under Admin → Lessons, tab Quiet hours, at Confirm via WhatsApp). Bookings within that period go through WhatsApp, so you can confirm them before you drive to the course. If you are already there, that rule works against you. "At the club today" switches it off for the rest of the day.
When do you use it?
- A lesson has been cancelled or someone did not turn up, and you want to fill that gap.
- Your afternoon is free and you are at the club anyway.
Smart exceptions (automatic)
Alongside this switch, Golfly also skips the WhatsApp confirmation by itself when a last-minute booking can safely go through. This is called Smart exceptions, a switch under Admin → Lessons, tab Quiet hours, at Confirm via WhatsApp. There are two cases:
- You are at the club that day anyway. If you already have a lesson that day, time slots up to 3 hours after that lesson can be booked straight away.
- The booking comes in well before your morning check. At What time do you check your calendar in the morning? you enter when you look at your calendar (07:30 by default). A booking that comes in well before that goes through straight away.
Such a booking is an ordinary booking: you receive the usual notification. Prefer to confirm everything yourself? Switch Smart exceptions off.
How do you switch it on?
- Go to Admin, your dashboard.
- Next to the card with your next lesson is the button I'm at the club, with the text "Fill your free hours today. Last-minute bookings can go through straight away, without a WhatsApp confirmation."
- Tap it.
The card changes to You're at the club, with underneath until what time the confirmation is switched off. On your site this then happens:
- On the booking page, clients see a yellow notice on today's date: "Coach is at the club today. Last-minute booking is possible, no WhatsApp confirmation needed."
- The green WhatsApp button at the bottom right changes to "At the club today · Book a lesson with your first name" and links to the booking page.
- On mobile, a button "At the club · Book now" appears above the tab bar. The client can dismiss it, and it does not appear on the booking page itself.
- Time slots for today that fall within the confirmation period can be booked and paid for straight away.
When does it switch off?
Automatically at the end of your availability for today. If your schedule on Monday runs until 22:00, it switches off at 22:00. If you have no schedule today, or your last time slot has already passed, it stays on for another 2 hours, but never past midnight.
Want to switch it off earlier? Click Turn off in the same card on your dashboard.
Frequently asked questions
Can I switch it on again later in the day?
Yes, as often as you like. Each tap works out the end time afresh.
What if I forget to switch it off?
It expires by itself at the end of your day, at midnight at the latest.
Does it also work for duo lessons?
Yes. It applies to all lesson types that clients book via the time slots on your booking page.
I have not set up a WhatsApp number. Does the button do anything then?
Without a number the WhatsApp confirmation is already off and bookings always go through straight away. In that case the button only changes the notices on your site.
Does it change the price?
No. Your normal price and the quiet-hours discount stay as they are. The button only concerns the confirmation.
Can I switch it on permanently?
No. If you want to work without a confirmation period all the time, switch it off under Admin → Lessons, tab Quiet hours, at Confirm via WhatsApp.
I cannot see the button on my dashboard
On a club account the button does not appear. It is only for individual coaches.
Related
Setting quiet-hours rates
Giving a discount on quiet lesson times without changing your regular price, and having last-minute bookings confirmed via WhatsApp first.
Connecting ProAgenda to Golfly
How to connect ProAgenda via your link, what Golfly stores and when it syncs, how to see the bookings that still have to go into ProAgenda, and how to import packages.