Setting up Mollie Connect
What is Mollie Connect?
Mollie Connect is the link between Golfly and your own Mollie account. All online payments from students come straight into your Mollie account; Golfly never touches the money. Payouts to your bank account are arranged by Mollie, according to your settings there.
How do you connect your Mollie account?
- Go to Admin → Integrations. At the top is the card Payments via Mollie.
- Click Connect with Mollie.
- You are taken from golfly.nl to Mollie. Sign in or create an account there.
- Give Golfly permission. Golfly asks for rights to create and read payments and payment links, to make and read refunds, and to read your payouts, your profile, your organisation details and the status of your Mollie application.
- You return to Integrations with the message "Mollie connected!". In the card Payments via Mollie it now says Mollie connected on with the date.
From that moment clients see iDEAL on your booking page. You do not need to switch anything on for that.
The WhatsApp card on the same page is a separate connection. It does not change your Mollie account or existing payments.
The messages in the Payments via Mollie card
- Reconnect Mollie (blue). Your connection is older and lacks rights that Golfly now needs, for example to show refunds and payouts. Your payments keep working. Click Reconnect and go through Mollie once more.
- Activate payment methods in Mollie (orange). Your account is connected, but no payment method is switched on yet. In Mollie go to Website profiles and switch on at least iDEAL.
- Not yet activated for live payments (orange). Your account is connected, but Mollie does not yet allow real payments. Finish the onboarding in your Mollie dashboard.
- Status could not be loaded (red). Golfly could not fetch your settings, so whether you are connected is unknown at that moment. Click Try again.
If you see none of these messages, everything is in order.
VAT invoices via Mollie
Below the messages is the block VAT invoices via Mollie, with a switch. If you switch it on, Golfly connects to the invoices of your Mollie account and the card Invoice details (business) appears on the client card (see Managing your clients). With the switch on you can have a monthly balance invoiced via Mollie: Mollie creates the invoice with an invoice number and VAT, emails it to your client itself and lets them pay via the payment link on that invoice. Golfly marks the invoice as paid as soon as Mollie reports the payment, with a nightly check as a safety net for a missed notification; see Recurring lessons. You can also sell a lesson package on invoice from the client card, see Lesson packages.
To switch it on you need two things:
- Activate Invoicing in your Mollie dashboard (menu More, then Invoicing) and enter your chamber of commerce (KvK) number, VAT number and logo there. Those details appear on the invoice.
- If the blue message Reconnect Mollie for invoices is shown, click Reconnect. Your payments keep working.
After switching it on, a field VAT rate on the invoice (default 21 percent) appears with a Save button, and the line "Mollie payment notifications are connected". If you see Invoicing status not loaded instead, Mollie returned an error: reconnect or try again later. If you disconnect Mollie, this switch also turns off.
What do you do when payments fail?
- Check in Admin → Integrations under the card Payments via Mollie. If there is no connection, click Connect with Mollie.
- If there is an orange message, follow the step above.
- Check in your Mollie dashboard whether there is an open verification (identification, bank account). As long as that is not complete, you cannot receive real payments.
- If it still does not work after that, email support@golfly.nl.
What does not work without a Mollie connection?
- Clients do not see iDEAL on your booking page. They can only book with credits they already have, or with cash or card if you have switched that on. See Paying cash or by card at the lesson.
- Clients cannot buy a package or a gift card.
- You cannot send a payment link from a booking, and the option Send payment link disappears when changing a lesson and when registering a course participant.
- You cannot activate your Golfly Pro subscription. Under Admin → Subscription the message "Connect your Mollie account first" then appears.
Issuing gift cards yourself from Admin → Gift cards does work without Mollie, because no payment is involved.
Frequently asked questions
Can I issue a refund from Golfly?
Yes. The rights for that are in the standard connection. Where the button is and when Golfly refunds itself, you read in Processing refunds.
What does the message "Reconnect Mollie" mean?
Since your first connection, Golfly has come to need extra rights, for example to show your refunds and payouts in the dashboard. Click Reconnect. Your payments keep running during and after reconnecting.
What are Mollie's costs?
Mollie charges an amount per transaction that depends on the payment method and your contract; the rates are in your Mollie dashboard. Golfly does not charge a commission per lesson. See Payouts and Mollie costs.
What if I disconnect Mollie?
Click Disconnect Mollie and confirm. Golfly withdraws the permission at Mollie and removes the connection. Existing bookings and payments stay in place, but everything in the list above stops working until you reconnect. Refunding an earlier payment is then no longer possible from Golfly either.
Do I need a business Mollie account?
Mollie decides that when your account is created, not Golfly. You see which details and documents they need during their application.
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