ClubDesk Guide

Welcome to the ClubDesk Guide

Here you find everything you need to work with ClubDesk: the schedule, the Academy and your club's settings. Can't find your answer? Email support@golfly.nl.

Getting started

• Getting started: setting up your club in ClubDesk: the checklist for a new club, which steps are needed and where you set them up
• Signing in and your team: roles and permissions: signing in with a code by email, inviting team members and the difference between Scheduler, Club admin and Owner

Schedule

• Tee times: complete rounds and course schedule: booking 9/18 holes and the short course, viewing starts after the turn, changing, cancelling and blocking the course
• Schedule: booking, blocking, moving and keyboard shortcuts: booking lessons, blocking time, moving or transferring to another coach, and working with keyboard shortcuts
• Today: the front desk's morning briefing: who is coming, which courses are on, what is still open from earlier days and who is ready for a follow-up

Clients

• Clients: who comes here, when, and what is outstanding: the client list and the client card, last visit, lessons and courses, marking outstanding items as paid and a note for the team

Money

• Outstanding: seeing who still has to pay and marking it as paid: the front desk's work list, marking as paid, sending a WhatsApp and which lessons are deliberately not on it
• Overview: the club figures for the owner: what has been booked, what has come in, what is still open, and how you export it

Academy

• Academy: creating and editing courses: creating a course with a session schedule, and what gets locked as soon as there are sign-ups
• Academy: organising events: creating an event, free or paid, bays, walk-ins at the desk, cancelling and who came back afterwards
• Academy: signing a participant up at the front desk: front desk versus payment link, what the participant receives by email, and the link's expiry rule
• Academy: paying for courses at the front desk: without Mollie, golfers pay at the front desk; what they see, marking as paid in Outstanding and what happens on cancelling
• Academy: tracking attendance and the client page: marking attendance, looking up a golfer, and the next step on the client page
• Academy: the learning path and programmes: creating, ordering and linking programmes to a course
• Academy: the follow-up list: who is ready for a follow-up, and what Contacted, Later and Not interested do
• Academy: inviting, priority and the waitlist: a course's invitation list, the priority window, the waitlist per programme and your club's invitation text
• Academy: the insights and what each figure means: progression per programme, participants per month, and courses below their minimum
• Academy: cancelling a course: the settlement list beforehand, and what a cancelled sign-up does and does not prove

Lessons & prices

• Lessons & prices: lesson types, prices and working hours of your pros: adding, changing and archiving lesson types, working hours per location and days that differ, who may change a price, and how quickly the club site shows it

Discount codes

• Discount codes: giving a discount on the club's lesson page: making a code, what the golfer sees, paying at the front desk, use and total discount per code, and what is not possible yet

Settings

• Settings: locations, coaches, booking page and Academy: locations and bays, coaches and team, your public booking page, the Later period on the follow-up list and the invitation text
• Adding a pro: employed or independent: as owner, adding a pro, letting them confirm themselves or setting them up, and what each status in the list means
• TeeControl: linking your venue's bays: Golfly books lessons and events with a bay in TeeControl first; what you set up beforehand, the steps on the link card, and what to do with a lesson without a bay in TeeControl

Can't find your answer? Email support@golfly.nl.