Academy: paying for courses at the front desk

When golfers pay at the front desk

If your club has not connected Mollie, golfers can still sign up for a course. They then pay at the front desk instead of online. Golfly turns on paying at the front desk for your club; you do not have to set anything up yourself.

If Mollie is connected, golfers pay online, as always. Choosing between online and the front desk per course is not possible: the connection decides it for all the club's courses.

What the golfer sees

• On the course page it says "Pay at the front desk" instead of Mollie.
• The agreement says that the place is final after signing up and that they pay the amount at your club's front desk. The button is called Sign up.
• After signing up they see the confirmation straight away, without a payment page. The confirmation email says: "You are signed up. You pay € X at the front desk of club. You can cancel up to N hours before the first lesson."

The sign-up is final straight away. It counts towards the minimum number of participants, so a course is not cancelled because nobody has settled up before the first lesson.

Where you find the sign-up

Outstanding. Every front desk sign-up is in Outstanding among the lessons, with "Course:" and the title in front. Instead of a lesson time it shows the course's start date. The age counts from the first lesson; a course that has yet to begin is at 0 days.

The course's participant list. The participant has "Pays at the front desk", with the Mark as paid button.

Marking as paid

1. In Outstanding or in the participant list, click the mark-as-paid button.
2. Choose how it was paid: card, cash or other.

The item disappears from Outstanding and the participant then shows as paid, with the payment type next to it. The golfer does not get a second email.

Every front desk role may mark as paid, including a scheduler: the front desk takes the money.

Undoing marking as paid is not possible for a course. If you marked the wrong participant by accident, email support@golfly.nl.

Cancelling and cancelling a sign-up

As long as nothing has been marked as paid, nothing has been paid either. If the golfer cancels, the front desk cancels their sign-up or the course does not go ahead, there is nothing to refund and they get no credit. The email then says they do not have to pay anything. That also applies after the cancellation period: the amount lapses.

If it has already been marked as paid, it is an ordinary front desk payment and you settle the amount yourself, as with any sign-up that was paid at the front desk.

In the figures

In the Academy figures, a front desk sign-up counts as outstanding, not as revenue. Only after it is marked as paid does it count as paid. The transaction export includes it with the day it was marked as paid.

Connecting or disconnecting Mollie

If you connect Mollie later (Settings > Integrations), new sign-ups pay online. Sign-ups that are already outstanding at the front desk stay and you simply mark them as paid.

Under Integrations it says what disconnecting does: new course sign-ups then pay at the front desk.