Adding a pro: employed or independent

Where you find it

Go to Settings → Coaches and team. At the top is the The club's pros block, with the Add pro button.

Only the club's owner sees this block. A pro costs a licence on the club invoice, and the owner decides on that. Club admins and Schedulers do not see it.

Adding a pro is not yet turned on for every club. If you see the sentence "Adding pros will be available soon." instead of the button, it is still off. Email support@golfly.nl if you want to add a pro.

Adding a pro only works for a club with its own Golfly environment. If your club does not have one, ClubDesk says so and support arranges it.

Adding a pro

1. Click Add pro.
2. Fill in the pro's name and email address. The pro's booking notifications will arrive at that address.
3. If your club has several locations, tick where the pro teaches. By default all the locations where you are owner are ticked.
4. Choose the subdomain, the address of the pro's own coach site. ClubDesk suggests firstname-clubname; you may adjust it.
5. Choose how the pro works and who confirms (see below).
6. Leave Bookable online via the club site on if golfers may book the pro through the club's website.
7. Click Send invitation or Set up pro.

Every pro counts as a licence on your club invoice. The rate is still to follow; during your trial you pay nothing.

Employed or independent

• Employed. Clients pay the club. The lesson fee goes to the club's account.
• Independent. The pro receives the lesson fee themselves. The club manages their lessons and pays their licence. If the pro wants clients to pay online, you later send them a connect link for their own Mollie from Coaches and team. Until they connect, clients pay on site.

Who confirms

• The pro confirms by email. The pro gets an email from "Golfly on behalf of" your club, with a button to confirm their email address. The link works for 14 days. If the pro replies to the email, it comes to you.
• I will set it up. The pro does not have to do anything. As soon as their coach site is ready, they get an email for information. You add them under the agreements your club has with them.

In neither case does the pro accept terms. The club is Golfly's customer and has the agreements with its pros itself.

What the statuses mean

Restart

If you set a pro up, Golfly starts the setup straight away. If that does not work, for example because of an outage, the pro simply stays in the list. After a minute they show as Start failed, try again (refresh the page if you already had it open). Then click Start again once and wait for the notice. That minute is there so that a start that is still running can finish first. If it keeps failing, email support@golfly.nl.

Withdrawing

As long as a pro is on Waiting for the pro, or set up and the setup has not begun, Withdraw is next to them. The link in the email then no longer works and the subdomain becomes free again. If the setup has already begun, support arranges it.

Why ClubDesk sometimes refuses a pro

• This address already has a Golfly account on another site. The address already belongs to a golfer or coach on Golfly. Use another address, or have the pro make a connection request themselves from their own environment.
• This address already belongs to a coach's Golfly environment or A coach already has a Golfly environment with this name. The pro probably already has their own coach site. Have them make a connection request, or email support. If you want to take on a pro who already has their own environment, support arranges that.
• The subdomain is already in use. Choose another, for example with a number or a surname added.
• An invitation is already open for this email address. Withdraw the old one or wait until it expires.
• There are already 5 open invitations. Wait until they have been set up or withdraw one.
• Your club has reached the maximum number of pros. A club can have 15 pros by default, open invitations included. Email support@golfly.nl for more.
• You have already added or tried to add a pro 10 times in the past 24 hours. Withdrawn and refused attempts count too. Try again the next day, or email support@golfly.nl.
• We cannot create new sites right now. Golfly is at its limit for the moment. The team has been alerted; try again later.

Taking on an independent pro as employed

That is not possible by changing the relationship of an existing pro. A pro only becomes employed through Add pro or through support.