Lessons & prices: lesson types, prices and working hours of your pros
What Lessons & prices is for
Under Lessons & prices are the lesson types and working hours of the pros the club manages: name, duration and price per lesson type, and when the pro teaches. Golfers see what you change here in the booking module on the club's website, or on the pro's booking page if that module is not on yet.
The tab is for the Club admin and Owner roles. A Scheduler does not see it in the menu.
Which pros are in it
It covers two kinds of pro:
- Employed. The pro works for the club and clients pay the club.
- Independent. The pro works for themselves and the lesson fee goes to the pro, but the club manages their lessons.
An independent pro with their own Golfly subscription is not here. They manage their lesson types themselves.
If the club has more than one, you choose the pro on the left in the list. On a phone that choice is at the top in a dropdown.
Adding a lesson type
- Choose the pro and click New lesson type.
- Fill in the name, the duration in minutes and the price. A price may be with or without cents: 65 and 42,50 are both fine.
- Leave Number of people at 1 for a regular lesson. For a duo lesson, for example, set it to 2: players then book together and the booker pays for everyone. It goes up to 10.
- Click Add lesson type.
A new lesson type applies to all the pro's locations.
Changing a lesson type
Click Edit on the lesson type. You can change the name, the duration, the price and the number of people. For an online coaching lesson type the number of people is fixed at 1.
If you change the price, you see the old and the new price one under the other, with the sentence "Existing bookings keep their price". That is right: a lesson that has already been booked stays at the amount of that time. Only new bookings get the new price.
Under each lesson type is who last changed it: someone at the front desk (with the name), the pro themselves on their own coach site, or Golfly support. If the club and the pro change the same lesson type, the last change counts.
Who may change a price
| Club admin | Owner | |
|---|---|---|
| Employed pro: name, duration, price and number of people | Yes | Yes |
| Independent pro: name and duration | Yes | Yes |
| Independent pro: price, number of people, and adding a new lesson type | No | Yes |
| Bay needed per lesson type, for every pro | Yes | Yes |
| Working hours and days that differ, for every pro | Yes | Yes |
For an independent pro the lesson fee belongs to the pro. That is why only the club's owner changes a price there. The number of people goes with it, because it decides what one price buys. As a club admin you see the price and the number of people, but those fields are fixed and the New lesson type button is missing.
Bay needed
If the pro gives a lesson type in a bay, turn on Bay needed for that lesson type. Every lesson of that lesson type then automatically reserves a bay at the pro's location at your club, and golfers can only book times at which a bay is also free. The switch is on every lesson type in the list and saves straight away.
When Bay needed is on, you choose below it how many bays a lesson needs, from 1 to 4. Set a duo lesson with two players in two bays to 2: every lesson of that lesson type then reserves 2 bays, and golfers can only book times at which 2 bays are free. You set the number of people separately, under Edit. If you raise the number of bays while lessons are already booked, the lessons still to come get the extra bays. If they do not all fit, the change does not go through.
If you turn it on while lessons are already booked, the lessons still to come get a bay straight away. If they do not all fit, turning it on does not go through and nothing changes. Then first move the lessons that clash, or free up bays.
Turning it off asks for confirmation. The lessons stay, but the bays that were reserved for them are freed immediately. Turning it on again later is only possible if enough bays are free then.
The switch is fixed if the bays are not ready for it yet. ClubDesk then says why:
- The location is not linked to the club's bays yet. First set up the club's bays under Settings, in Locations and bays, with the Set up bays button. Your pros' locations are then linked straight away. If the bays are already there and the notice stays, Golfly support links the location for you, via support@golfly.nl.
- There are no active bays at this location yet or The bays at this location have no opening hours yet. You set those under Settings, in Locations and bays.
If you do not see a switch, the pro has no active location at your club, or their coach site is still running an older version of Golfly.
Bay needed applies to ordinary lessons. For a lesson type with a recurring lesson at a fixed time it cannot be turned on yet, and courses and group lessons from the Academy do not reserve a bay automatically.
At a venue linked to TeeControl
If the club has linked the venue's bays to TeeControl (see TeeControl), Golfly books every lesson with Bay needed in TeeControl first. Then:
- Bay needed can only be turned on for a pro who is switched on in the TeeControl link. Otherwise you see "This pro is not enabled in the venue's TeeControl link yet."
- The lesson length has to fit a duration of the activity in TeeControl. Otherwise you see "This lesson length does not fit the hall's durations in TeeControl. Choose another lesson length or ask Golfly support to adjust the hall's durations."
- Turning it on asks for confirmation first: "Existing lessons of this lesson type will then go to TeeControl. If that fails for a lesson, you will get a notification." That notification appears on the TeeControl card under Settings > Integrations, and the club and the pro get an email.
- Every bay becomes a reservation of its own in TeeControl, so a duo lesson with 2 bays appears there twice. TeeControl only says per time whether a bay is free, not how many. For a lesson with 2 bays, the booking itself therefore decides: if TeeControl does not have 2 free, the lesson does not go through, with "There are no 2 free bays right now."
Archiving and restoring
Click Archive when a lesson type may no longer be booked. It disappears from the booking module. Nothing is deleted: booked lessons stay and packages remain. A package that only applies to this lesson type cannot be used by the golfer again until you restore the lesson type.
Straight after archiving, the notice at the bottom right has a Restore button. Later you find the lesson type under Archived at the bottom of the list, with the same button.
Working hours
Under a pro's lesson types is Working hours: per day of the week when they teach. Golfers book within those times, except what is already booked or blocked. A day without times is set to Off.
- Click Working hours on a day to add times. A day has one start and end time, for example 09:00 to 17:00. A break in the middle of the day is not yet possible in the schedule.
- Adjust the start and end time, or remove the times with the cross.
- Click Save working hours. With Restore you throw away what you have not saved yet; with Clear schedule you remove all the times from the schedule (only for real after saving).
Under the schedule is who last changed the working hours: someone at the front desk, the pro themselves or Golfly support.
A pro with more than one location
Working hours apply to All locations or to one location. At the top you choose which schedule you are editing.
- All locations applies at every location of the pro. Existing working hours are often set that way.
- A location comes on top of that. If you set Saturday 10:00 to 14:00 at a location, it can also be booked at that location on Saturday. The working hours for all locations simply stay.
At a location you see per day what already applies from All locations ("Plus all locations: 09:00 to 17:00"). You do not remove those times there. If you want fewer hours at one location, adjust All locations and set the times per location. Note: a change in All locations applies to every location.
Under the schedule is, per location, the saved week, with everything added up. That is what golfers can book at that location.
Days that differ
For one date something different, such as a day off, a tournament or an extra evening:
- Click Add exception.
- Choose the date and what changes: Closed all day, Closed for part of the day or Extra hours. Times go in half hours.
- If the pro has more locations, choose whether it applies everywhere or at one location.
- Click Save.
If there are already lessons in the hours that close at that moment, ClubDesk says which. With Save anyway it goes through, but the lessons stay: you move or cancel those yourself in the schedule. That way nobody gets an unexpected cancellation.
You remove a day that differs with Remove. After that the normal schedule applies again on that date.
How quickly the club site shows it
A change is usually on the club site within a few minutes, and at the latest after about ten minutes. That is because the booking module keeps the lesson types and free times for a short while, so that it loads quickly. After saving, ClubDesk says how long it can take.
With View on the club site you open the website the club has given for the booking module. That button is only there if the booking module is on at the club site.
If something does not work
- "This pro still runs an older version of Golfly" This pro's coach site has not been updated yet. Nothing is broken; the lessons and prices appear here as soon as the update is there.
- "You cannot change this pro's working hours here yet." The same, but only for the working hours: the lesson types already work, the working hours follow with the update.
- "This pro's coach site is not responding right now." Try again shortly with the button in the notice. The other pros keep working as usual.
- "No pros yet whose lessons you manage here." There is no pro with their own coach site under the club yet. If you do see your pros in the schedule, their lesson types are still with the club itself; Golfly support adjusts those for you via support@golfly.nl.
What is not possible here yet
Off-peak rate, booking rules and the order of the lesson types you do not change under Lessons & prices yet. If a pro has more than one location, you see for each lesson type at which locations it can be booked, but you cannot change that here yet. You only set Bay needed here for the pro's location at your club, not for their other locations. A pro with their own login arranges this on their own coach site; otherwise Golfly support does it for you via support@golfly.nl.
Related
Getting started: setting up your club in ClubDesk
The checklist for a new club: which steps are needed before golfers sign up and pay, where you set up each step, and how to hide the card on the schedule or bring it back.
Academy: tracking attendance and the client page
Marking attendance per lesson, looking up a golfer, and what the client page shows: the next step, the learning path and the course history.