Academy: the learning path and programmes
What is the learning path?
The learning path is the fixed order of programmes at a coach: which level follows which. A programme is a reusable level, for example "GVB" or "From GVB to HCP 54". A course is a run of such a programme. From that, ClubDesk works out per golfer what the next step is.
Every linked coach site has its own learning path. If your club works with two coaches, you therefore manage two lists, each with its own programmes.
Who can manage the learning path?
Only a club admin. The Learning path button is at the top right of the Academy page, next to Find golfer and New course. A scheduler does not see that button, but does notice the learning path: it determines what is on the client page and the follow-up list.
Adding a programme
- Go to Academy and click Learning path at the top right. A panel slides open with the text "The order of programmes and which programme follows which. You choose a course from this."
- If your club has several coach sites, first choose at the top the Coach site whose learning path you want to update.
- At the bottom, under New programme, fill in a Name, at most 80 characters. For example: "From GVB to HCP54".
- Optionally fill in a Description, at most 500 characters. It later appears with the level on a golfer's client page.
- Click Add. The programme is placed at the bottom of the list.
If there is nothing yet, the panel says: "No learning path yet. Add the first programme below."
Order, follow-up and active
Every change in this panel is saved straight away. There is no separate save button, except when editing the name and description.
- Move up and Move down: with the arrows you put a programme higher or lower in the list. Put the beginner level at the top and the highest level at the bottom. If a golfer completed several levels, ClubDesk suggests the follow-up that is furthest down.
- Edit: lets you change the name and description. Then click Save.
- Next: choose which programme logically follows this programme, or No next step. This is the link the follow-up list runs on: without a follow-up, no next step is ever suggested for this level. A programme cannot refer to itself and is therefore not in its own dropdown.
- Active: if you turn this switch off, the programme can no longer be chosen for a new course. It does stay on courses that are already linked to it, and in the Next dropdown it then has "(inactive)" after it.
Deleting a programme is not possible. If you want to take a level out of circulation, turn Active off. That way the history of golfers who did that level stays correct.
Linking a course to a programme
- Create a course or open an existing course via Edit.
- Under Programme, choose the level this course is a run of. The screen adds: "The level from the learning path that this course is a run of."
- Save the course.
No programme is also possible. Such a course keeps working and stays bookable, but does not count in the learning path: it does not complete a level and does not produce a next step. In the insights those courses are together on the line "No programme".
When editing an existing course, a switched-off programme is still in the list as long as that course is linked to it, recognisable by "(inactive)". For a new course only active programmes appear.
What the learning path does further on
As soon as programmes have a follow-up and courses are linked to them, ClubDesk uses that in four places:
- On a golfer's client page the learning path is shown as steps, with a Next step card.
- The Follow-up tab collects the golfers who are ready for a follow-up.
- The Insights tab shows per programme how many golfers progress to the follow-up.
- The waitlist belongs to the programme, not to a single course: if you put someone on the waitlist from a full course, they wait for that level and are also ready for a next course of it.
If a coach site does not know the learning path yet
If a linked coach site is still running an older version, the Learning path button is left out for that club and the Programme field is missing on a course. Nothing is broken; that coach site has simply not been updated yet.
Related
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Discount codes for your club's lesson page: making a code, what the golfer sees, paying at the front desk, use and total discount per code, turning a code off, and what is not possible yet.
Outstanding: seeing who still has to pay and marking it as paid
The work list of lessons that have not been paid yet, how to mark them as paid, how to send someone a WhatsApp, and which lessons are deliberately not on the list.