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Golfly","\u002Fen\u002Fcoach\u002Fgoogle-agenda-koppelen","en\u002Fcoach\u002Fgoogle-agenda-koppelen",{"title":492,"path":493,"stem":494},"Your Google Business Profile: being found and collecting reviews","\u002Fen\u002Fcoach\u002Fgoogle-bedrijfsprofiel","en\u002Fcoach\u002Fgoogle-bedrijfsprofiel",{"title":496,"path":497,"stem":498},"Group requests: company outings, clinics and tournaments","\u002Fen\u002Fcoach\u002Fgroepsaanvragen","en\u002Fcoach\u002Fgroepsaanvragen",{"title":500,"path":501,"stem":502},"Organising group lessons and courses","\u002Fen\u002Fcoach\u002Fgroepslessen","en\u002Fcoach\u002Fgroepslessen",{"title":504,"path":505,"stem":506},"Connecting iGolfInstructor to Golfly","\u002Fen\u002Fcoach\u002Figolfinstructor-koppelen","en\u002Fcoach\u002Figolfinstructor-koppelen",{"title":508,"path":509,"stem":510},"What does your client see in My Account?","\u002Fen\u002Fcoach\u002Fklant-mijn-account","en\u002Fcoach\u002Fklant-mijn-account",{"title":512,"path":513,"stem":514},"Managing your clients: list, client card, adding and deleting","\u002Fen\u002Fcoach\u002Fklanten-beheren","en\u002Fcoach\u002Fklanten-beheren",{"title":516,"path":517,"stem":518},"Setting up lesson packages","\u002Fen\u002Fcoach\u002Flespakketten","en\u002Fcoach\u002Flespakketten",{"title":520,"path":521,"stem":522},"Lesson updates: how to stay in touch with your client","\u002Fen\u002Fcoach\u002Flesson-notes","en\u002Fcoach\u002Flesson-notes",{"title":524,"path":525,"stem":526},"Creating and managing lesson types","\u002Fen\u002Fcoach\u002Flesson-types-beheren","en\u002Fcoach\u002Flesson-types-beheren",{"title":528,"path":529,"stem":530},"Setting up your link page (link in bio)","\u002Fen\u002Fcoach\u002Flink-pagina","en\u002Fcoach\u002Flink-pagina",{"title":532,"path":533,"stem":534},"Using live coaching (beta)","\u002Fen\u002Fcoach\u002Flive-coaching","en\u002Fcoach\u002Flive-coaching",{"title":536,"path":537,"stem":538},"Working with multiple locations","\u002Fen\u002Fcoach\u002Flocaties","en\u002Fcoach\u002Flocaties",{"title":540,"path":541,"stem":542},"The monthly summary in your inbox","\u002Fen\u002Fcoach\u002Fmaandoverzicht","en\u002Fcoach\u002Fmaandoverzicht",{"title":544,"path":545,"stem":546},"Your marketplace profile: getting found on golfly.nl","\u002Fen\u002Fcoach\u002Fmarketplace-profiel","en\u002Fcoach\u002Fmarketplace-profiel",{"title":548,"path":549,"stem":550},"Notifications for your client: what your student sees and sets","\u002Fen\u002Fcoach\u002Fmeldingen-klant","en\u002Fcoach\u002Fmeldingen-klant",{"title":552,"path":553,"stem":554},"Setting up Mollie Connect","\u002Fen\u002Fcoach\u002Fmollie-connect","en\u002Fcoach\u002Fmollie-connect",{"title":556,"path":557,"stem":558},"Drills: your video library","\u002Fen\u002Fcoach\u002Foefeningen-bibliotheek","en\u002Fcoach\u002Foefeningen-bibliotheek",{"title":560,"path":561,"stem":562},"Setting quiet-hours rates","\u002Fen\u002Fcoach\u002Foff-peak-tarieven","en\u002Fcoach\u002Foff-peak-tarieven",{"title":564,"path":565,"stem":566},"At the club today (releasing last-minute bookings)","\u002Fen\u002Fcoach\u002Fop-de-baan-vandaag","en\u002Fcoach\u002Fop-de-baan-vandaag",{"title":568,"path":569,"stem":570},"Connecting ProAgenda to Golfly","\u002Fen\u002Fcoach\u002Fproagenda-koppelen","en\u002Fcoach\u002Fproagenda-koppelen",{"title":572,"path":573,"stem":574},"Helping your clients complete their profile","\u002Fen\u002Fcoach\u002Fprofiel-aanvullen-nudge","en\u002Fcoach\u002Fprofiel-aanvullen-nudge",{"title":576,"path":577,"stem":578},"Turning on push notifications and installing your app","\u002Fen\u002Fcoach\u002Fpushmeldingen","en\u002Fcoach\u002Fpushmeldingen",{"title":580,"path":581,"stem":582},"Reactivation: win back old clients and leads","\u002Fen\u002Fcoach\u002Freactivatie","en\u002Fcoach\u002Freactivatie",{"title":584,"path":585,"stem":586},"Referral programme: one free month per coach you bring in","\u002Fen\u002Fcoach\u002Freferral-programma","en\u002Fcoach\u002Freferral-programma",{"title":588,"path":589,"stem":590},"Issuing refunds and handling disputes","\u002Fen\u002Fcoach\u002Frefunds-en-disputes","en\u002Fcoach\u002Frefunds-en-disputes",{"title":592,"path":593,"stem":594},"Creating report cards for your client","\u002Fen\u002Fcoach\u002Freport-cards","en\u002Fcoach\u002Freport-cards",{"title":596,"path":597,"stem":598},"Using the Free Swing Check as a lead funnel","\u002Fen\u002Fcoach\u002Fswing-check","en\u002Fcoach\u002Fswing-check",{"title":600,"path":601,"stem":602},"Multilingual content with the AI translate button","\u002Fen\u002Fcoach\u002Ftweetalige-content","en\u002Fcoach\u002Ftweetalige-content",{"title":604,"path":605,"stem":606},"Payouts and Mollie fees","\u002Fen\u002Fcoach\u002Fuitbetalingen-en-kosten","en\u002Fcoach\u002Fuitbetalingen-en-kosten",{"title":608,"path":609,"stem":610},"What does your client see under Recurring lesson?","\u002Fen\u002Fcoach\u002Fvaste-les-klant","en\u002Fcoach\u002Fvaste-les-klant",{"title":612,"path":613,"stem":614},"Recurring lessons: subscriptions for regular lessons","\u002Fen\u002Fcoach\u002Fvaste-lessen","en\u002Fcoach\u002Fvaste-lessen",{"title":616,"path":617,"stem":618},"Creating and managing discount vouchers","\u002Fen\u002Fcoach\u002Fvouchers-beheren","en\u002Fcoach\u002Fvouchers-beheren",{"title":620,"path":621,"stem":622},"Friends programme: let clients invite friends","\u002Fen\u002Fcoach\u002Fvriendenprogramma","en\u002Fcoach\u002Fvriendenprogramma",{"title":624,"path":625,"stem":626},"What does 'What Golfly earned you' mean on your dashboard?","\u002Fen\u002Fcoach\u002Fwat-golfly-je-opleverde","en\u002Fcoach\u002Fwat-golfly-je-opleverde",{"title":628,"path":629,"stem":630},"Requesting the WhatsApp assistant","\u002Fen\u002Fcoach\u002Fwhatsapp-assistent","en\u002Fcoach\u002Fwhatsapp-assistent",{"title":632,"path":633,"stem":634},"The WhatsApp inbox: reading along with your assistant","\u002Fen\u002Fcoach\u002Fwhatsapp-inbox","en\u002Fcoach\u002Fwhatsapp-inbox",false,{"id":637,"title":572,"audience":107,"author":638,"author_credentials":639,"body":640,"covers":848,"description":851,"extension":852,"last_updated":853,"links":854,"locale":323,"meta":855,"navigation":856,"path":573,"pillar":857,"related":858,"schema_type":862,"seo":863,"stem":574,"__hash__":864},"helpArticles\u002Fen\u002Fcoach\u002Fprofiel-aanvullen-nudge.md","Sjoerd Ligtvoet","Founder, Golfly",{"type":641,"value":642,"toc":833},"minimark",[643,648,665,698,706,713,717,724,755,758,762,765,775,778,782,787,790,794,804,808,811,815],[644,645,647],"h2",{"id":646},"what-is-on-the-profile-page","What is on the Profile page?",[649,650,651,652,656,657,660,661,664],"p",{},"Your client finds their profile under ",[653,654,655],"strong",{},"My Account → Profile",", tab ",[653,658,659],{},"Personal",". It has five fields and a meter ",[653,662,663],{},"Profile complete",", for example \"2 \u002F 5\":",[666,667,668,675,681,687,693],"ol",{},[669,670,671,674],"li",{},[653,672,673],{},"Name",", already filled in after the first booking.",[669,676,677,680],{},[653,678,679],{},"Email",", read-only. If the client wants a different address, they have to ask you.",[669,682,683,686],{},[653,684,685],{},"Phone",", optional.",[669,688,689,692],{},[653,690,691],{},"Handicap",", optional. A number between -10 and 54, for example 18.5.",[669,694,695,686],{},[653,696,697],{},"Date of birth",[649,699,700,701,705],{},"Under each field is a short line on why it is useful, with your first name in it. For handicap, for example: \"Helps ",[702,703,704],"span",{},"first name"," tailor your lessons.\"",[649,707,708,709,712],{},"The tab ",[653,710,711],{},"Golf profile"," also holds six short questions: handicap category, how long the client has been playing, how much time per week they have to practise, what they want help with, what they want to achieve and where they get stuck most.",[644,714,716],{"id":715},"what-do-you-see-of-it","What do you see of it?",[649,718,719,720,723],{},"Open ",[653,721,722],{},"Admin → Clients"," and click the client.",[725,726,727,738,744,749],"ul",{},[669,728,729,730,733,734,737],{},"The ",[653,731,732],{},"handicap"," appears at the top of the client card, after \"Client since\", and under ",[653,735,736],{},"Contact details",". If it is empty, it says \"No handicap\".",[669,739,729,740,743],{},[653,741,742],{},"phone number"," appears at the top as a button to call directly. Without a number it says \"No phone\".",[669,745,729,746,748],{},[653,747,711],{}," appears as its own block on the card. As long as the client has not filled it in, it says \"Not filled in yet\". With the pencil icon you can fill it in yourself or change it, for example after an intake conversation.",[669,750,729,751,754],{},[653,752,753],{},"date of birth"," is not shown anywhere in your admin at the moment. Golfly does not send an automatic birthday message for it either. The field is saved, though.",[649,756,757],{},"The client list has no filter for missing details. You see what is empty on each client card.",[644,759,761],{"id":760},"how-do-you-ask-a-client-to-complete-it","How do you ask a client to complete it?",[649,763,764],{},"A short WhatsApp message works well. For example:",[766,767,768],"blockquote",{},[649,769,770,771,774],{},"Hi ",[702,772,773],{},"name",", good to have you in my lessons. Could you finish your profile in My Account on my site? Your handicap and the Golf profile help me prepare your lessons better, and then I also have your number in case anything changes.",[649,776,777],{},"Do not send this to everyone. Most of the gain is with regular clients whose card you still see as empty.",[644,779,781],{"id":780},"frequently-asked-questions","Frequently asked questions",[783,784,786],"h3",{"id":785},"what-if-a-client-does-not-know-their-handicap","What if a client does not know their handicap?",[649,788,789],{},"Then they leave the field empty. In the Golf profile they can choose \"No handicap yet\" as their category.",[783,791,793],{"id":792},"can-i-fill-in-the-fields-for-a-client-myself","Can I fill in the fields for a client myself?",[649,795,796,797,800,801,803],{},"Yes for name, email, phone and handicap: on the client card, click ",[653,798,799],{},"Edit"," under ",[653,802,736],{},". The Golf profile too, with the pencil icon. Only the client can fill in the date of birth.",[783,805,807],{"id":806},"does-a-client-see-changes-i-make-to-their-golf-profile","Does a client see changes I make to their Golf profile?",[649,809,810],{},"Yes. It is the same profile they see in My Account.",[644,812,814],{"id":813},"related","Related",[725,816,817,823,828],{},[669,818,819],{},[820,821,822],"a",{"href":509},"What your client sees in My Account",[669,824,825],{},[820,826,827],{"href":513},"Managing your clients",[669,829,830],{},[820,831,832],{"href":449},"Booking a lesson for a client",{"title":834,"searchDepth":835,"depth":836,"links":837},"",1,2,[838,839,840,841,847],{"id":646,"depth":836,"text":647},{"id":715,"depth":836,"text":716},{"id":760,"depth":836,"text":761},{"id":780,"depth":836,"text":781,"children":842},[843,845,846],{"id":785,"depth":844,"text":786},3,{"id":792,"depth":844,"text":793},{"id":806,"depth":844,"text":807},{"id":813,"depth":836,"text":814},[849,850],"admin\u002Fclients\u002F[id]","mijn-account\u002Fprofiel","What your client can fill in on the Profile page in My Account, what you see of it on the client card, and how to ask a client to finish it.","md","2026-09-02",null,{},true,"customer-experience",[859,860,861],"klant-mijn-account","klanten-beheren","boek-voor-klant","Article",{"title":572,"description":851},"DlXvSVMbB5qCbzerrVTHARGS9vvGrDO1gnnwpKUaw1M",[866,868],{"title":568,"path":569,"stem":570,"description":867,"children":-1},"How to connect ProAgenda via your link, what Golfly stores and when it syncs, how to see the bookings that still have to go into ProAgenda, and how to import packages.",{"title":576,"path":577,"stem":578,"description":869,"children":-1},"Where you turn on push notifications, what applies per device and per event, which events do and do not send a push, and why the button does nothing on some sites.",1794558423084]