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Golfly","\u002Fen\u002Fcoach\u002Fgoogle-agenda-koppelen","en\u002Fcoach\u002Fgoogle-agenda-koppelen",{"title":492,"path":493,"stem":494},"Your Google Business Profile: being found and collecting reviews","\u002Fen\u002Fcoach\u002Fgoogle-bedrijfsprofiel","en\u002Fcoach\u002Fgoogle-bedrijfsprofiel",{"title":496,"path":497,"stem":498},"Group requests: company outings, clinics and tournaments","\u002Fen\u002Fcoach\u002Fgroepsaanvragen","en\u002Fcoach\u002Fgroepsaanvragen",{"title":500,"path":501,"stem":502},"Organising group lessons and courses","\u002Fen\u002Fcoach\u002Fgroepslessen","en\u002Fcoach\u002Fgroepslessen",{"title":504,"path":505,"stem":506},"Connecting iGolfInstructor to Golfly","\u002Fen\u002Fcoach\u002Figolfinstructor-koppelen","en\u002Fcoach\u002Figolfinstructor-koppelen",{"title":508,"path":509,"stem":510},"What does your client see in My Account?","\u002Fen\u002Fcoach\u002Fklant-mijn-account","en\u002Fcoach\u002Fklant-mijn-account",{"title":512,"path":513,"stem":514},"Managing your clients: list, client card, adding and deleting","\u002Fen\u002Fcoach\u002Fklanten-beheren","en\u002Fcoach\u002Fklanten-beheren",{"title":516,"path":517,"stem":518},"Setting up lesson packages","\u002Fen\u002Fcoach\u002Flespakketten","en\u002Fcoach\u002Flespakketten",{"title":520,"path":521,"stem":522},"Lesson updates: how to stay in touch with your client","\u002Fen\u002Fcoach\u002Flesson-notes","en\u002Fcoach\u002Flesson-notes",{"title":524,"path":525,"stem":526},"Creating and managing lesson types","\u002Fen\u002Fcoach\u002Flesson-types-beheren","en\u002Fcoach\u002Flesson-types-beheren",{"title":528,"path":529,"stem":530},"Setting up your link page (link in bio)","\u002Fen\u002Fcoach\u002Flink-pagina","en\u002Fcoach\u002Flink-pagina",{"title":532,"path":533,"stem":534},"Using live coaching (beta)","\u002Fen\u002Fcoach\u002Flive-coaching","en\u002Fcoach\u002Flive-coaching",{"title":536,"path":537,"stem":538},"Working with multiple locations","\u002Fen\u002Fcoach\u002Flocaties","en\u002Fcoach\u002Flocaties",{"title":540,"path":541,"stem":542},"The monthly summary in your inbox","\u002Fen\u002Fcoach\u002Fmaandoverzicht","en\u002Fcoach\u002Fmaandoverzicht",{"title":544,"path":545,"stem":546},"Your marketplace profile: getting found on golfly.nl","\u002Fen\u002Fcoach\u002Fmarketplace-profiel","en\u002Fcoach\u002Fmarketplace-profiel",{"title":548,"path":549,"stem":550},"Notifications for your client: what your student sees and sets","\u002Fen\u002Fcoach\u002Fmeldingen-klant","en\u002Fcoach\u002Fmeldingen-klant",{"title":552,"path":553,"stem":554},"Setting up Mollie Connect","\u002Fen\u002Fcoach\u002Fmollie-connect","en\u002Fcoach\u002Fmollie-connect",{"title":556,"path":557,"stem":558},"Drills: your video library","\u002Fen\u002Fcoach\u002Foefeningen-bibliotheek","en\u002Fcoach\u002Foefeningen-bibliotheek",{"title":560,"path":561,"stem":562},"Setting quiet-hours rates","\u002Fen\u002Fcoach\u002Foff-peak-tarieven","en\u002Fcoach\u002Foff-peak-tarieven",{"title":564,"path":565,"stem":566},"At the club today (releasing last-minute bookings)","\u002Fen\u002Fcoach\u002Fop-de-baan-vandaag","en\u002Fcoach\u002Fop-de-baan-vandaag",{"title":568,"path":569,"stem":570},"Connecting ProAgenda to Golfly","\u002Fen\u002Fcoach\u002Fproagenda-koppelen","en\u002Fcoach\u002Fproagenda-koppelen",{"title":572,"path":573,"stem":574},"Helping your clients complete their profile","\u002Fen\u002Fcoach\u002Fprofiel-aanvullen-nudge","en\u002Fcoach\u002Fprofiel-aanvullen-nudge",{"title":576,"path":577,"stem":578},"Turning on push notifications and installing your app","\u002Fen\u002Fcoach\u002Fpushmeldingen","en\u002Fcoach\u002Fpushmeldingen",{"title":580,"path":581,"stem":582},"Reactivation: win back old clients and leads","\u002Fen\u002Fcoach\u002Freactivatie","en\u002Fcoach\u002Freactivatie",{"title":584,"path":585,"stem":586},"Referral programme: one free month per coach you bring in","\u002Fen\u002Fcoach\u002Freferral-programma","en\u002Fcoach\u002Freferral-programma",{"title":588,"path":589,"stem":590},"Issuing refunds and handling disputes","\u002Fen\u002Fcoach\u002Frefunds-en-disputes","en\u002Fcoach\u002Frefunds-en-disputes",{"title":592,"path":593,"stem":594},"Creating report cards for your client","\u002Fen\u002Fcoach\u002Freport-cards","en\u002Fcoach\u002Freport-cards",{"title":596,"path":597,"stem":598},"Using the Free Swing Check as a lead funnel","\u002Fen\u002Fcoach\u002Fswing-check","en\u002Fcoach\u002Fswing-check",{"title":600,"path":601,"stem":602},"Multilingual content with the AI translate button","\u002Fen\u002Fcoach\u002Ftweetalige-content","en\u002Fcoach\u002Ftweetalige-content",{"title":604,"path":605,"stem":606},"Payouts and Mollie fees","\u002Fen\u002Fcoach\u002Fuitbetalingen-en-kosten","en\u002Fcoach\u002Fuitbetalingen-en-kosten",{"title":608,"path":609,"stem":610},"What does your client see under Recurring lesson?","\u002Fen\u002Fcoach\u002Fvaste-les-klant","en\u002Fcoach\u002Fvaste-les-klant",{"title":612,"path":613,"stem":614},"Recurring lessons: subscriptions for regular lessons","\u002Fen\u002Fcoach\u002Fvaste-lessen","en\u002Fcoach\u002Fvaste-lessen",{"title":616,"path":617,"stem":618},"Creating and managing discount vouchers","\u002Fen\u002Fcoach\u002Fvouchers-beheren","en\u002Fcoach\u002Fvouchers-beheren",{"title":620,"path":621,"stem":622},"Friends programme: let clients invite friends","\u002Fen\u002Fcoach\u002Fvriendenprogramma","en\u002Fcoach\u002Fvriendenprogramma",{"title":624,"path":625,"stem":626},"What does 'What Golfly earned you' mean on your dashboard?","\u002Fen\u002Fcoach\u002Fwat-golfly-je-opleverde","en\u002Fcoach\u002Fwat-golfly-je-opleverde",{"title":628,"path":629,"stem":630},"Requesting the WhatsApp assistant","\u002Fen\u002Fcoach\u002Fwhatsapp-assistent","en\u002Fcoach\u002Fwhatsapp-assistent",{"title":632,"path":633,"stem":634},"The WhatsApp inbox: reading along with your assistant","\u002Fen\u002Fcoach\u002Fwhatsapp-inbox","en\u002Fcoach\u002Fwhatsapp-inbox",false,{"id":637,"title":532,"audience":107,"author":638,"author_credentials":639,"body":640,"covers":1034,"description":1036,"extension":1037,"last_updated":1038,"links":1039,"locale":323,"meta":1040,"navigation":1041,"path":533,"pillar":1042,"related":1043,"schema_type":1046,"seo":1047,"stem":534,"__hash__":1048},"helpArticles\u002Fen\u002Fcoach\u002Flive-coaching.md","Sjoerd Ligtvoet","Founder, Golfly",{"type":641,"value":642,"toc":1019},"minimark",[643,648,657,663,674,678,720,723,727,763,766,770,809,816,823,827,854,857,868,872,879,882,886,904,907,918,928,932,947,960,974,978,992,998,1009,1013],[644,645,647],"h2",{"id":646},"when-is-live-coaching-available","When is live coaching available?",[649,650,651,652,656],"p",{},"Live coaching is a beta that Golfly switches on per coach. If you do not see ",[653,654,655],"strong",{},"Live coaching"," in your menu, the feature is not yet available for your site. After activation you can have online lessons booked or open a trial room yourself. Contact Golfly if you want to take part.",[649,658,659,660],{},"Full lesson recordings are a separate pilot option. The explanation of full lesson recordings below applies if Golfly has switched that option on for your site and you see the section ",[653,661,662],{},"The whole lesson, to watch back.",[649,664,665,666,669,670,673],{},"The device check and watching back together below belong to the renewed lesson room with ",[653,667,668],{},"Test camera and microphone"," and ",[653,671,672],{},"Follow the coach",".",[644,675,677],{"id":676},"having-an-online-lesson-booked","Having an online lesson booked",[679,680,681,693,696,702,713],"ol",{},[682,683,684,685,688,689,692],"li",{},"Under ",[653,686,687],{},"Lesson types",", create a lesson type with ",[653,690,691],{},"Online coaching (beta)",". Choose the duration and price yourself; you can change the prefilled values.",[682,694,695],{},"The student chooses this online lesson on your booking page, fills in one focus point and completes the booking and payment via the available payment options.",[682,697,698,699,701],{},"Open the appointment from ",[653,700,655],{},". The lesson room opens five minutes before the scheduled start and closes five minutes after the scheduled end time. An outstanding payment has to be completed first.",[682,703,704,705,708,709,712],{},"You both log in with your own account and choose ",[653,706,707],{},"Open lesson room",". If you have to log in first, use ",[653,710,711],{},"Sign in"," on the appointment page; afterwards you return to that appointment.",[682,714,715,716,719],{},"In the lesson room, check your picture and sound as described below. Then choose ",[653,717,718],{},"Ready · join",". The student follows the lesson from their own practice spot.",[649,721,722],{},"A cancelled appointment gives no access to the call. When you reschedule, the old lesson room closes; open the appointment again for the new time.",[644,724,726],{"id":725},"starting-a-trial-lesson-manually","Starting a trial lesson manually",[679,728,729,732,741,751,758],{},[682,730,731],{},"Make sure the student has an account on your coach website.",[682,733,734,735,737,738,740],{},"Open ",[653,736,655],{},", choose the student, fill in the subject and click ",[653,739,707],{},". In the dropdown the email address follows each name, so you can tell two students with the same name apart.",[682,742,743,744,747,748,750],{},"Use ",[653,745,746],{},"Copy lesson link"," to share the link yourself. The lesson also appears for the student under ",[653,749,655],{},". Golfly sends no invitation message for this step.",[682,752,753,754,757],{},"Each of you logs in with your own account. If you see ",[653,755,756],{},"Go to sign-in"," when opening the lesson link, use that button. After signing in you return to the same lesson room.",[682,759,760,761,673],{},"Check your picture and sound and choose ",[653,762,718],{},[649,764,765],{},"Only the assigned coach and student can open the lesson. A manually opened trial room is available for 90 minutes and is separate from a booking or payment.",[644,767,769],{"id":768},"checking-picture-and-sound","Checking picture and sound",[679,771,772,778,789,800],{},[682,773,774,775,777],{},"Choose ",[653,776,668],{}," and give the browser access. The camera preview stays on your own device; you are not yet taking part in the call. If there are several devices, choose the camera and microphone you want.",[682,779,780,781,784,785,788],{},"Put in your earbuds and speak a few words until the microphone meter moves. Choose ",[653,782,783],{},"Test sound"," and confirm ",[653,786,787],{},"I hear the test tone through my earbuds or speaker."," If you hear nothing, check the volume and audio output of your device.",[682,790,791,792,795,796,799],{},"Have the student place the phone firmly at about hand height. Choose ",[653,793,794],{},"Face-on"," (straight from the front) or ",[653,797,798],{},"Down-the-line"," (behind the hands along the target line). Confirm that the whole body, the ball and the club are visible. As a coach, you confirm that you are well in view yourself, with room to demonstrate something.",[682,801,774,802,804,805,808],{},[653,803,718],{}," once all checks are done. Changing a device clears the confirmations: check again then. With ",[653,806,807],{},"Stop test"," you close the private preview.",[649,810,811,812,815],{},"The chosen camera and microphone go with you into the call. Without a camera choice of your own, the app uses the front camera if it is available and recognisable. During the lesson ",[653,813,814],{},"Switch camera"," stays available. The student sees your camera picture large; their own preview is small in the corner and mirrored for the front camera.",[649,817,818,819,822],{},"As a coach you see whether the student has confirmed the checks and which camera angle was chosen. Check together that you really hear each other and that the whole swing stays in view. The notification does not replace that joint check. If the student changes a device during the call, they can confirm again with ",[653,820,821],{},"Fix my picture and sound",". At the first trial lesson, also test a short recording.",[644,824,826],{"id":825},"recording-the-lesson-with-camera-and-sound","Recording the lesson with camera and sound",[679,828,829,836,847],{},[682,830,831,832,835],{},"The student gives separate consent at ",[653,833,834],{},"My coach may record this whole lesson with camera and sound."," Camera access in the browser or consent for short swing clips is not enough for this.",[682,837,838,839,842,843,846],{},"Join the call, announce the recording and, as coach, choose ",[653,840,841],{},"Start lesson recording",". Wait for ",[653,844,845],{},"Lesson is being recorded"," before you start the explanation; the recording needs a moment to start.",[682,848,849,850,853],{},"The recording keeps both camera pictures and your sound. Both you and the student can choose ",[653,851,852],{},"Stop lesson recording",". If the student withdraws consent, the recording also stops. Stopping does not end the call.",[649,855,856],{},"One lesson recording is possible per lesson. You cannot pause it or resume it after stopping. The recording also stops when the lesson room is closed or expires. Withdrawing consent stops further recording; it does not delete the part that has already been recorded.",[649,858,859,860,863,864,867],{},"After stopping, ",[653,861,862],{},"Recording is being processed"," appears. You can then close the lesson room and come back later: Golfly keeps checking the processing in the background. As soon as the recording is ready, only the assigned coach and student can play it with ",[653,865,866],{},"Watch lesson back",". The retention period is 90 days from the start request; the last viewing date is shown. During a lesson that is still running, watching back starts without sound, so your conversation can continue.",[644,869,871],{"id":870},"saving-practice-moments-in-the-lesson-recording","Saving practice moments in the lesson recording",[649,873,874,875,878],{},"While recording, write a short note about an explanation or drill as a coach and choose ",[653,876,877],{},"Mark moment",". The time starts at the actual start of the recording. You can also mark a moment while watching back and adjust the time or note afterwards. The student chooses a saved practice moment to jump straight to that part of the lesson.",[649,880,881],{},"The full lesson recording contains the cameras and the sound. Swing clips watched back together, the pointer and analysis overlays from your lesson window are not recorded with it. No automatic transcript is made. Keep clip feedback with the individual swing clip as described below.",[644,883,885],{"id":884},"recording-and-discussing-a-swing","Recording and discussing a swing",[679,887,888,891,897],{},[682,889,890],{},"The student switches on consent for short swing clips.",[682,892,893,894,673],{},"Announce the recording and choose ",[653,895,896],{},"Record swing",[682,898,899,900,903],{},"Have the student hit and choose ",[653,901,902],{},"Stop recording"," as soon as the swing is done. The recording stops by itself after at most 30 seconds.",[649,905,906],{},"The student can also start and stop a recording themselves. If they switch the consent off during a recording, it stops and the clip that has not yet been sent is not shared.",[649,908,909,910,913,914,917],{},"The app keeps an individual swing clip; the call continues. Open the clip to watch it back in slow motion. You can write text feedback, mark moments and publish with ",[653,911,912],{},"Share feedback",". With ",[653,915,916],{},"Track the swing"," you can have motion lines appear in a chosen segment and save that analysis. Those lines are estimates in the camera picture; you judge what they mean for this swing.",[649,919,920,921,924,925,673],{},"With ",[653,922,923],{},"Add existing video"," anyone can add an MP4, MOV or WebM of at most 50 MB. If sending fails, the recording stays ready in the open tab for ",[653,926,927],{},"Send again",[644,929,931],{"id":930},"what-does-the-student-see","What does the student see?",[649,933,934,935,938,939,942,943,946],{},"During the call the student follows your controls by default. If you open a swing as coach, the same clip opens for the student. Playing, pausing, scrubbing, speed and the visibility of saved analysis lines follow along. Save a new visual analysis before you discuss it together. Wait for ",[653,936,937],{},"Your student is following your view","; with ",[653,940,941],{},"Your student is loading the swing…"," the clip still has to load. Choose ",[653,944,945],{},"Point"," to point at a spot in the video picture with your mouse or finger.",[649,948,920,949,952,953,955,956,959],{},[653,950,951],{},"Watch back yourself"," the student can choose a clip, time and speed themselves. ",[653,954,672],{}," reconnects to your current view. Opening a different clip yourself or choosing ",[653,957,958],{},"Hit the next one"," also stops following. While the student is following, their own playback buttons are off; you see whether the student is following or watching back on their own.",[649,961,962,963,966,967,970,971,973],{},"Your camera picture stays visible and your call continues while the clip is discussed. The student can choose ",[653,964,965],{},"Shrink coach"," for a small window, move it and make it larger again with ",[653,968,969],{},"Enlarge coach",". ",[653,972,958],{}," takes them back to the call with their own camera picture in the corner. After the lesson, each of you watches back independently.",[644,975,977],{"id":976},"if-picture-or-sound-drops","If picture or sound drops",[649,979,980,981,984,985,988,989,991],{},"During a temporary connection interruption, ",[653,982,983],{},"Restoring connection…"," appears. The app tries to restore the call. With ",[653,986,987],{},"Reconnect"," you can also restart that yourself. If the connection has dropped for good, check your devices again and choose ",[653,990,718],{},". A swing recording in progress stops on a connection interruption; announce a new recording after recovery.",[649,993,994,995,997],{},"If a swing clip still has to load or buffer, the video picture may lag for a moment. As soon as playback is possible, the player applies the latest coach control. After the connection is restored, the app requests the current coach view again if the student is still following. If the student had chosen ",[653,996,951],{},", that choice stays. Loading or controlling a clip does not break the live call.",[649,999,1000,1001,1008],{},"Keep the lesson page open and in the foreground during the lesson. If your browser blocks sound playback, a button ",[653,1002,1003,1004],{},"Tap to hear ",[1005,1006,1007],"span",{},"name"," appears. Tap it to start the sound. If only fetching new feedback fails for a moment, the call stays active and the app tries to fetch the feedback again.",[644,1010,1012],{"id":1011},"ending-the-lesson","Ending the lesson",[649,1014,743,1015,1018],{},[653,1016,1017],{},"End lesson for both of us"," when you are done. A lesson recording in progress is then stopped and processed. The saved swing clips and pointers can still be watched back; a full lesson recording is available until the viewing date shown. A closed lesson room cannot be reopened as the same video room. Schedule a new online appointment or open a new room for a next trial lesson.",{"title":1020,"searchDepth":1021,"depth":1022,"links":1023},"",1,2,[1024,1025,1026,1027,1028,1029,1030,1031,1032,1033],{"id":646,"depth":1022,"text":647},{"id":676,"depth":1022,"text":677},{"id":725,"depth":1022,"text":726},{"id":768,"depth":1022,"text":769},{"id":825,"depth":1022,"text":826},{"id":870,"depth":1022,"text":871},{"id":884,"depth":1022,"text":885},{"id":930,"depth":1022,"text":931},{"id":976,"depth":1022,"text":977},{"id":1011,"depth":1022,"text":1012},[1035],"mijn-account\u002Flive-coaching\u002F**","Have an online lesson booked or start one manually, discuss swing clips and, with consent, keep a lesson recording with practice moments.","md","2026-09-16",null,{},true,"coaching",[1044,1045],"klant-mijn-account","swing-check","HowTo",{"title":532,"description":1036},"atm9KYup-offifmcefxNwT5tNoXLW6JDKjRhePKbJF8",[1050,1052],{"title":528,"path":529,"stem":530,"description":1051,"children":-1},"What is on your link page (\u002Flink), what you set yourself (photo, trust label, socials, your own links) and what is fixed.",{"title":536,"path":537,"stem":538,"description":1053,"children":-1},"How to add extra clubs, choose a primary location, set up a weekly schedule and lesson types per location, and what archiving does.",1794558427331]