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Golfly","\u002Fen\u002Fcoach\u002Fgoogle-agenda-koppelen","en\u002Fcoach\u002Fgoogle-agenda-koppelen",{"title":492,"path":493,"stem":494},"Your Google Business Profile: being found and collecting reviews","\u002Fen\u002Fcoach\u002Fgoogle-bedrijfsprofiel","en\u002Fcoach\u002Fgoogle-bedrijfsprofiel",{"title":496,"path":497,"stem":498},"Group requests: company outings, clinics and tournaments","\u002Fen\u002Fcoach\u002Fgroepsaanvragen","en\u002Fcoach\u002Fgroepsaanvragen",{"title":500,"path":501,"stem":502},"Organising group lessons and courses","\u002Fen\u002Fcoach\u002Fgroepslessen","en\u002Fcoach\u002Fgroepslessen",{"title":504,"path":505,"stem":506},"Connecting iGolfInstructor to Golfly","\u002Fen\u002Fcoach\u002Figolfinstructor-koppelen","en\u002Fcoach\u002Figolfinstructor-koppelen",{"title":508,"path":509,"stem":510},"What does your client see in My Account?","\u002Fen\u002Fcoach\u002Fklant-mijn-account","en\u002Fcoach\u002Fklant-mijn-account",{"title":512,"path":513,"stem":514},"Managing your clients: list, client card, adding and deleting","\u002Fen\u002Fcoach\u002Fklanten-beheren","en\u002Fcoach\u002Fklanten-beheren",{"title":516,"path":517,"stem":518},"Setting up lesson packages","\u002Fen\u002Fcoach\u002Flespakketten","en\u002Fcoach\u002Flespakketten",{"title":520,"path":521,"stem":522},"Lesson updates: how to stay in touch with your client","\u002Fen\u002Fcoach\u002Flesson-notes","en\u002Fcoach\u002Flesson-notes",{"title":524,"path":525,"stem":526},"Creating and managing lesson types","\u002Fen\u002Fcoach\u002Flesson-types-beheren","en\u002Fcoach\u002Flesson-types-beheren",{"title":528,"path":529,"stem":530},"Setting up your link page (link in bio)","\u002Fen\u002Fcoach\u002Flink-pagina","en\u002Fcoach\u002Flink-pagina",{"title":532,"path":533,"stem":534},"Using live coaching (beta)","\u002Fen\u002Fcoach\u002Flive-coaching","en\u002Fcoach\u002Flive-coaching",{"title":536,"path":537,"stem":538},"Working with multiple locations","\u002Fen\u002Fcoach\u002Flocaties","en\u002Fcoach\u002Flocaties",{"title":540,"path":541,"stem":542},"The monthly summary in your inbox","\u002Fen\u002Fcoach\u002Fmaandoverzicht","en\u002Fcoach\u002Fmaandoverzicht",{"title":544,"path":545,"stem":546},"Your marketplace profile: getting found on golfly.nl","\u002Fen\u002Fcoach\u002Fmarketplace-profiel","en\u002Fcoach\u002Fmarketplace-profiel",{"title":548,"path":549,"stem":550},"Notifications for your client: what your student sees and sets","\u002Fen\u002Fcoach\u002Fmeldingen-klant","en\u002Fcoach\u002Fmeldingen-klant",{"title":552,"path":553,"stem":554},"Setting up Mollie Connect","\u002Fen\u002Fcoach\u002Fmollie-connect","en\u002Fcoach\u002Fmollie-connect",{"title":556,"path":557,"stem":558},"Drills: your video library","\u002Fen\u002Fcoach\u002Foefeningen-bibliotheek","en\u002Fcoach\u002Foefeningen-bibliotheek",{"title":560,"path":561,"stem":562},"Setting quiet-hours rates","\u002Fen\u002Fcoach\u002Foff-peak-tarieven","en\u002Fcoach\u002Foff-peak-tarieven",{"title":564,"path":565,"stem":566},"At the club today (releasing last-minute bookings)","\u002Fen\u002Fcoach\u002Fop-de-baan-vandaag","en\u002Fcoach\u002Fop-de-baan-vandaag",{"title":568,"path":569,"stem":570},"Connecting ProAgenda to Golfly","\u002Fen\u002Fcoach\u002Fproagenda-koppelen","en\u002Fcoach\u002Fproagenda-koppelen",{"title":572,"path":573,"stem":574},"Helping your clients complete their profile","\u002Fen\u002Fcoach\u002Fprofiel-aanvullen-nudge","en\u002Fcoach\u002Fprofiel-aanvullen-nudge",{"title":576,"path":577,"stem":578},"Turning on push notifications and installing your app","\u002Fen\u002Fcoach\u002Fpushmeldingen","en\u002Fcoach\u002Fpushmeldingen",{"title":580,"path":581,"stem":582},"Reactivation: win back old clients and leads","\u002Fen\u002Fcoach\u002Freactivatie","en\u002Fcoach\u002Freactivatie",{"title":584,"path":585,"stem":586},"Referral programme: one free month per coach you bring in","\u002Fen\u002Fcoach\u002Freferral-programma","en\u002Fcoach\u002Freferral-programma",{"title":588,"path":589,"stem":590},"Issuing refunds and handling disputes","\u002Fen\u002Fcoach\u002Frefunds-en-disputes","en\u002Fcoach\u002Frefunds-en-disputes",{"title":592,"path":593,"stem":594},"Creating report cards for your client","\u002Fen\u002Fcoach\u002Freport-cards","en\u002Fcoach\u002Freport-cards",{"title":596,"path":597,"stem":598},"Using the Free Swing Check as a lead funnel","\u002Fen\u002Fcoach\u002Fswing-check","en\u002Fcoach\u002Fswing-check",{"title":600,"path":601,"stem":602},"Multilingual content with the AI translate button","\u002Fen\u002Fcoach\u002Ftweetalige-content","en\u002Fcoach\u002Ftweetalige-content",{"title":604,"path":605,"stem":606},"Payouts and Mollie fees","\u002Fen\u002Fcoach\u002Fuitbetalingen-en-kosten","en\u002Fcoach\u002Fuitbetalingen-en-kosten",{"title":608,"path":609,"stem":610},"What does your client see under Recurring lesson?","\u002Fen\u002Fcoach\u002Fvaste-les-klant","en\u002Fcoach\u002Fvaste-les-klant",{"title":612,"path":613,"stem":614},"Recurring lessons: subscriptions for regular lessons","\u002Fen\u002Fcoach\u002Fvaste-lessen","en\u002Fcoach\u002Fvaste-lessen",{"title":616,"path":617,"stem":618},"Creating and managing discount vouchers","\u002Fen\u002Fcoach\u002Fvouchers-beheren","en\u002Fcoach\u002Fvouchers-beheren",{"title":620,"path":621,"stem":622},"Friends programme: let clients invite friends","\u002Fen\u002Fcoach\u002Fvriendenprogramma","en\u002Fcoach\u002Fvriendenprogramma",{"title":624,"path":625,"stem":626},"What does 'What Golfly earned you' mean on your dashboard?","\u002Fen\u002Fcoach\u002Fwat-golfly-je-opleverde","en\u002Fcoach\u002Fwat-golfly-je-opleverde",{"title":628,"path":629,"stem":630},"Requesting the WhatsApp assistant","\u002Fen\u002Fcoach\u002Fwhatsapp-assistent","en\u002Fcoach\u002Fwhatsapp-assistent",{"title":632,"path":633,"stem":634},"The WhatsApp inbox: reading along with your assistant","\u002Fen\u002Fcoach\u002Fwhatsapp-inbox","en\u002Fcoach\u002Fwhatsapp-inbox",false,{"id":637,"title":464,"audience":107,"author":638,"author_credentials":639,"body":640,"covers":946,"description":948,"extension":949,"last_updated":950,"links":951,"locale":323,"meta":952,"navigation":953,"path":465,"pillar":954,"related":955,"schema_type":960,"seo":961,"stem":466,"__hash__":962},"helpArticles\u002Fen\u002Fcoach\u002Fcontant-of-pin.md","Sjoerd Ligtvoet","Founder, Golfly",{"type":641,"value":642,"toc":926},"minimark",[643,648,657,668,672,700,703,707,738,741,745,756,762,765,769,772,817,838,841,848,852,857,860,864,867,871,874,878,888,892,895,899,902,906],[644,645,647],"h2",{"id":646},"what-does-this-option-do","What does this option do?",[649,650,651,652,656],"p",{},"By default clients pay online via iDEAL before their booking is confirmed. With ",[653,654,655],"strong",{},"Cash or card at the lesson"," they get an extra choice on your booking page: they book straight away and pay during the lesson, in cash or on your card terminal.",[649,658,659,660,663,664,667],{},"The booking is confirmed immediately, so the time is blocked just as with an online payment. In Golfly the lesson shows as ",[653,661,662],{},"To be paid at the lesson"," until you mark it with ",[653,665,666],{},"Mark as paid",".",[644,669,671],{"id":670},"when-is-this-useful","When is this useful?",[673,674,675,682,688,694],"ul",{},[676,677,678,681],"li",{},[653,679,680],{},"Regular clients at your club"," whom you know well and who prefer to pay in cash or by card.",[676,683,684,687],{},[653,685,686],{},"Students without iDEAL",", for example tourists or people with a foreign bank account.",[676,689,690,693],{},[653,691,692],{},"Spontaneous bookings at the front desk"," where paying online feels cumbersome.",[676,695,696,699],{},[653,697,698],{},"You have not connected Mollie yet."," Then this is, alongside credits, the only way clients can book.",[649,701,702],{},"For new clients whom you do not know, paying online is safer. Without a deposit, a no-show costs you a lesson hour with no compensation.",[644,704,706],{"id":705},"how-do-you-switch-it-on","How do you switch it on?",[708,709,710,725,731],"ol",{},[676,711,712,713,716,717,720,721,724],{},"Go to ",[653,714,715],{},"Admin → Site settings"," and scroll to the heading ",[653,718,719],{},"Payments & integrations",". There is the ",[653,722,723],{},"Payments"," card.",[676,726,727,728,667],{},"Switch on ",[653,729,730],{},"Allow cash or card at the lesson",[676,732,733,734,737],{},"Click ",[653,735,736],{},"Save"," at the bottom.",[649,739,740],{},"The switch applies to all your lesson types at once; you cannot set it per lesson type.",[644,742,744],{"id":743},"what-does-the-client-see","What does the client see?",[649,746,747,748,752,753,755],{},"On the booking page the tile \"Cash or card, with ",[749,750,751],"span",{},"your first name"," at the lesson\" appears next to iDEAL and possibly credits. If cash is the only option, the client sees no choice menu but simply the confirm button. Under the button it says: \"You reserve now and pay ",[749,754,751],{}," at the lesson.\"",[649,757,758,759,761],{},"After booking, the confirmation screen says: \"You pay € X in cash or by card with ",[749,760,751],{}," during the lesson. You can cancel free of charge up to 24 hours beforehand, or within 1 hour of booking as long as the lesson has not yet started.\" The number of hours is your own cancellation period from Site settings.",[649,763,764],{},"The confirmation email contains the same line plus a calendar file. The day before the lesson the client receives a reminder with the amount they are bringing. If an quiet-hours rate applies, the reduced amount is shown everywhere.",[644,766,768],{"id":767},"how-do-you-mark-a-booking-as-paid","How do you mark a booking as paid?",[649,770,771],{},"After the lesson, open the booking. That opens the detail panel, where all your actions on a booking come together. You find the lesson in three places:",[673,773,774,789,807],{},[676,775,776,779,780,782,783,785,786,667],{},[653,777,778],{},"Calendar:"," a cash booking has a blue dot and the label ",[653,781,662],{},". Open the lesson and click ",[653,784,666],{},". Then the dot turns green and shows ",[653,787,788],{},"Paid",[676,790,791,794,795,798,799,802,803,806],{},[653,792,793],{},"Bookings:"," the tab ",[653,796,797],{},"Unpaid (in person)"," gives a list of everything that is still open. Under ",[653,800,801],{},"Filters"," you can also filter on ",[653,804,805],{},"Payment: In person",". Click a row to open it and use the same button.",[676,808,809,812,813,816],{},[653,810,811],{},"Dashboard:"," under ",[653,814,815],{},"Outstanding"," you see the total amount you still have to collect, including cash.",[649,818,819,820,823,824,827,828,830,831,834,835,667],{},"Under ",[653,821,822],{},"Payment"," the panel shows the label ",[653,825,826],{},"In person",", \"Not paid yet\" and the amount. With an quiet-hours rate the normal price is shown crossed out next to it. If you click ",[653,829,666],{},", Golfly first asks \"Mark € X as received in cash?\" so that you collect the right amount. Confirm with ",[653,832,833],{},"Yes, mark as paid",". This also works when the lesson already shows as ",[653,836,837],{},"Completed",[649,839,840],{},"If you forget, the dot stays blue and the amount counts towards Outstanding, so you do not miss anything.",[649,842,843,844,847],{},"If the client would rather pay by Mollie after all, send them a payment link with ",[653,845,846],{},"Send payment link",". If they pay with it, the booking becomes paid automatically. For that Mollie must be connected.",[644,849,851],{"id":850},"frequently-asked-questions","Frequently asked questions",[853,854,856],"h3",{"id":855},"do-no-shows-not-happen-more-often","Do no-shows not happen more often?",[649,858,859],{},"They do occur a little more often, yes. Someone who has not paid loses nothing by staying away. With regular club clients you notice little of it; for unknown students you are better off leaving the option off.",[853,861,863],{"id":862},"can-i-choose-per-lesson-type","Can I choose per lesson type?",[649,865,866],{},"No, the switch applies to all lessons. If you want to be able to set it per lesson type, let us know.",[853,868,870],{"id":869},"what-if-the-client-does-not-turn-up-and-does-not-pay-either","What if the client does not turn up and does not pay either?",[649,872,873],{},"The booking stays with a blue dot. You can mark it as a no-show or cancel it; in both cases there is nothing to refund, because nothing has been paid. The amount cannot be collected via Mollie. With regular clients you can bring it up at the next lesson.",[853,875,877],{"id":876},"does-a-cash-booking-count-towards-my-revenue","Does a cash booking count towards my revenue?",[649,879,880,881,883,884,887],{},"On your dashboard the weekly revenue counts every confirmed lesson, even if the money has not come in yet; under ",[653,882,815],{}," you see what of that you still have to collect. ",[653,885,886],{},"Admin → Payments"," only shows online payments, so cash never appears there.",[853,889,891],{"id":890},"do-i-get-a-card-terminal-from-golfly","Do I get a card terminal from Golfly?",[649,893,894],{},"No, you use your own card terminal. Golfly only records that you have received the amount, not how.",[853,896,898],{"id":897},"can-i-switch-the-setting-off-temporarily","Can I switch the setting off temporarily?",[649,900,901],{},"Yes. Switch the toggle off and save. Existing cash bookings simply stay in place; new clients no longer see the option.",[644,903,905],{"id":904},"related","Related",[673,907,908,913,917,922],{},[676,909,910],{},[911,912,552],"a",{"href":553},[676,914,915],{},[911,916,452],{"href":453},[676,918,919],{},[911,920,921],{"href":449},"Booking for a client",[676,923,924],{},[911,925,560],{"href":561},{"title":927,"searchDepth":928,"depth":929,"links":930},"",1,2,[931,932,933,934,935,936,945],{"id":646,"depth":929,"text":647},{"id":670,"depth":929,"text":671},{"id":705,"depth":929,"text":706},{"id":743,"depth":929,"text":744},{"id":767,"depth":929,"text":768},{"id":850,"depth":929,"text":851,"children":937},[938,940,941,942,943,944],{"id":855,"depth":939,"text":856},3,{"id":862,"depth":939,"text":863},{"id":869,"depth":939,"text":870},{"id":876,"depth":939,"text":877},{"id":890,"depth":939,"text":891},{"id":897,"depth":939,"text":898},{"id":904,"depth":929,"text":905},[947],"admin\u002Fbookings","Let clients book without paying online, and then tick off the payment yourself in Golfly.","md","2026-09-10",null,{},true,"payments-and-refunds",[956,957,958,959],"mollie-connect","boeking-beheren","boek-voor-klant","off-peak-tarieven","HowTo",{"title":464,"description":948},"3OIfcjrLfvacUuaFdFz7nEMfKWeVEbdtq76NTjz6MfA",[964,966],{"title":460,"path":461,"stem":462,"description":965,"children":-1},"Setting up your gift card offers, issuing cards yourself, seeing what has been sold and redeemed, and how students use a card.",{"title":468,"path":469,"stem":470,"description":967,"children":-1},"From the welcome email to a lesson that can be booked on your public page.",1794558424197]