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Golfly","\u002Fen\u002Fcoach\u002Fgoogle-agenda-koppelen","en\u002Fcoach\u002Fgoogle-agenda-koppelen",{"title":492,"path":493,"stem":494},"Your Google Business Profile: being found and collecting reviews","\u002Fen\u002Fcoach\u002Fgoogle-bedrijfsprofiel","en\u002Fcoach\u002Fgoogle-bedrijfsprofiel",{"title":496,"path":497,"stem":498},"Group requests: company outings, clinics and tournaments","\u002Fen\u002Fcoach\u002Fgroepsaanvragen","en\u002Fcoach\u002Fgroepsaanvragen",{"title":500,"path":501,"stem":502},"Organising group lessons and courses","\u002Fen\u002Fcoach\u002Fgroepslessen","en\u002Fcoach\u002Fgroepslessen",{"title":504,"path":505,"stem":506},"Connecting iGolfInstructor to Golfly","\u002Fen\u002Fcoach\u002Figolfinstructor-koppelen","en\u002Fcoach\u002Figolfinstructor-koppelen",{"title":508,"path":509,"stem":510},"What does your client see in My Account?","\u002Fen\u002Fcoach\u002Fklant-mijn-account","en\u002Fcoach\u002Fklant-mijn-account",{"title":512,"path":513,"stem":514},"Managing your clients: list, client card, adding and deleting","\u002Fen\u002Fcoach\u002Fklanten-beheren","en\u002Fcoach\u002Fklanten-beheren",{"title":516,"path":517,"stem":518},"Setting up lesson packages","\u002Fen\u002Fcoach\u002Flespakketten","en\u002Fcoach\u002Flespakketten",{"title":520,"path":521,"stem":522},"Lesson updates: how to stay in touch with your client","\u002Fen\u002Fcoach\u002Flesson-notes","en\u002Fcoach\u002Flesson-notes",{"title":524,"path":525,"stem":526},"Creating and managing lesson types","\u002Fen\u002Fcoach\u002Flesson-types-beheren","en\u002Fcoach\u002Flesson-types-beheren",{"title":528,"path":529,"stem":530},"Setting up your link page (link in bio)","\u002Fen\u002Fcoach\u002Flink-pagina","en\u002Fcoach\u002Flink-pagina",{"title":532,"path":533,"stem":534},"Using live coaching (beta)","\u002Fen\u002Fcoach\u002Flive-coaching","en\u002Fcoach\u002Flive-coaching",{"title":536,"path":537,"stem":538},"Working with multiple locations","\u002Fen\u002Fcoach\u002Flocaties","en\u002Fcoach\u002Flocaties",{"title":540,"path":541,"stem":542},"The monthly summary in your inbox","\u002Fen\u002Fcoach\u002Fmaandoverzicht","en\u002Fcoach\u002Fmaandoverzicht",{"title":544,"path":545,"stem":546},"Your marketplace profile: getting found on golfly.nl","\u002Fen\u002Fcoach\u002Fmarketplace-profiel","en\u002Fcoach\u002Fmarketplace-profiel",{"title":548,"path":549,"stem":550},"Notifications for your client: what your student sees and sets","\u002Fen\u002Fcoach\u002Fmeldingen-klant","en\u002Fcoach\u002Fmeldingen-klant",{"title":552,"path":553,"stem":554},"Setting up Mollie Connect","\u002Fen\u002Fcoach\u002Fmollie-connect","en\u002Fcoach\u002Fmollie-connect",{"title":556,"path":557,"stem":558},"Drills: your video library","\u002Fen\u002Fcoach\u002Foefeningen-bibliotheek","en\u002Fcoach\u002Foefeningen-bibliotheek",{"title":560,"path":561,"stem":562},"Setting quiet-hours rates","\u002Fen\u002Fcoach\u002Foff-peak-tarieven","en\u002Fcoach\u002Foff-peak-tarieven",{"title":564,"path":565,"stem":566},"At the club today (releasing last-minute bookings)","\u002Fen\u002Fcoach\u002Fop-de-baan-vandaag","en\u002Fcoach\u002Fop-de-baan-vandaag",{"title":568,"path":569,"stem":570},"Connecting ProAgenda to Golfly","\u002Fen\u002Fcoach\u002Fproagenda-koppelen","en\u002Fcoach\u002Fproagenda-koppelen",{"title":572,"path":573,"stem":574},"Helping your clients complete their profile","\u002Fen\u002Fcoach\u002Fprofiel-aanvullen-nudge","en\u002Fcoach\u002Fprofiel-aanvullen-nudge",{"title":576,"path":577,"stem":578},"Turning on push notifications and installing your app","\u002Fen\u002Fcoach\u002Fpushmeldingen","en\u002Fcoach\u002Fpushmeldingen",{"title":580,"path":581,"stem":582},"Reactivation: win back old clients and leads","\u002Fen\u002Fcoach\u002Freactivatie","en\u002Fcoach\u002Freactivatie",{"title":584,"path":585,"stem":586},"Referral programme: one free month per coach you bring in","\u002Fen\u002Fcoach\u002Freferral-programma","en\u002Fcoach\u002Freferral-programma",{"title":588,"path":589,"stem":590},"Issuing refunds and handling disputes","\u002Fen\u002Fcoach\u002Frefunds-en-disputes","en\u002Fcoach\u002Frefunds-en-disputes",{"title":592,"path":593,"stem":594},"Creating report cards for your client","\u002Fen\u002Fcoach\u002Freport-cards","en\u002Fcoach\u002Freport-cards",{"title":596,"path":597,"stem":598},"Using the Free Swing Check as a lead funnel","\u002Fen\u002Fcoach\u002Fswing-check","en\u002Fcoach\u002Fswing-check",{"title":600,"path":601,"stem":602},"Multilingual content with the AI translate button","\u002Fen\u002Fcoach\u002Ftweetalige-content","en\u002Fcoach\u002Ftweetalige-content",{"title":604,"path":605,"stem":606},"Payouts and Mollie fees","\u002Fen\u002Fcoach\u002Fuitbetalingen-en-kosten","en\u002Fcoach\u002Fuitbetalingen-en-kosten",{"title":608,"path":609,"stem":610},"What does your client see under Recurring lesson?","\u002Fen\u002Fcoach\u002Fvaste-les-klant","en\u002Fcoach\u002Fvaste-les-klant",{"title":612,"path":613,"stem":614},"Recurring lessons: subscriptions for regular lessons","\u002Fen\u002Fcoach\u002Fvaste-lessen","en\u002Fcoach\u002Fvaste-lessen",{"title":616,"path":617,"stem":618},"Creating and managing discount vouchers","\u002Fen\u002Fcoach\u002Fvouchers-beheren","en\u002Fcoach\u002Fvouchers-beheren",{"title":620,"path":621,"stem":622},"Friends programme: let clients invite friends","\u002Fen\u002Fcoach\u002Fvriendenprogramma","en\u002Fcoach\u002Fvriendenprogramma",{"title":624,"path":625,"stem":626},"What does 'What Golfly earned you' mean on your dashboard?","\u002Fen\u002Fcoach\u002Fwat-golfly-je-opleverde","en\u002Fcoach\u002Fwat-golfly-je-opleverde",{"title":628,"path":629,"stem":630},"Requesting the WhatsApp assistant","\u002Fen\u002Fcoach\u002Fwhatsapp-assistent","en\u002Fcoach\u002Fwhatsapp-assistent",{"title":632,"path":633,"stem":634},"The WhatsApp inbox: reading along with your assistant","\u002Fen\u002Fcoach\u002Fwhatsapp-inbox","en\u002Fcoach\u002Fwhatsapp-inbox",false,{"id":637,"title":436,"audience":107,"author":638,"author_credentials":639,"body":640,"covers":824,"description":826,"extension":827,"last_updated":828,"links":829,"locale":323,"meta":830,"navigation":831,"path":437,"pillar":832,"related":833,"schema_type":837,"seo":838,"stem":438,"__hash__":839},"helpArticles\u002Fen\u002Fcoach\u002Fapp-op-telefoon.md","Sjoerd Ligtvoet","Founder, Golfly",{"type":641,"value":642,"toc":806},"minimark",[643,648,657,661,696,700,711,715,718,732,735,738,741,745,750,757,761,764,768,771,775,778,782,788,792],[644,645,647],"h2",{"id":646},"what-is-the-app-install-guide","What is the app install guide?",[649,650,651,652,656],"p",{},"At ",[653,654,655],"code",{},"\u003Cyour-domain>\u002Fapp"," there is a page that shows students step by step how to put your booking app on their phone. The page recognises the device itself and shows the right instructions for it, so a student does not have to choose.",[644,658,660],{"id":659},"what-does-a-student-see-on-app","What does a student see on \u002Fapp?",[662,663,664,672,678,684,690],"ul",{},[665,666,667,671],"li",{},[668,669,670],"strong",{},"Automatic recognition",": the page detects whether someone is looking on an iPhone or an Android device and starts straight at the right instructions.",[665,673,674,677],{},[668,675,676],{},"Manual tabs",": if the recognition misses, a student can pick one of three tabs: Safari on iPhone, Chrome on iPhone and Chrome on Android. Each tab shows the steps that belong to that combination.",[665,679,680,683],{},[668,681,682],{},"One-tap install on Android",": in Chrome on Android, a student gets a button to install the app directly, without following the separate steps.",[665,685,686,689],{},[668,687,688],{},"QR code for desktop",": if someone opens the page on a computer, there is a QR code that leads to the same page on the phone. A student sitting behind a laptop can easily switch to their phone that way.",[665,691,692,695],{},[668,693,694],{},"Warning for in-app browsers",": if someone opens the page from Instagram, WhatsApp or a similar app, installing does not work properly on most devices. The page recognises this and asks the student to open the link in Safari or Chrome first.",[644,697,699],{"id":698},"where-do-students-find-app","Where do students find \u002Fapp?",[649,701,702,703,707,708,710],{},"Students reach this page through the QR code on your ",[704,705,706],"a",{"href":433},"app flyer",", through a shared link, or by going to ",[653,709,655],{}," themselves. The page is meant to be shared, not something a student stumbles upon by accident.",[644,712,714],{"id":713},"the-email-reminder","The email reminder",[649,716,717],{},"Golfly reminds students who do not have the app yet in two places in email:",[662,719,720,726],{},[665,721,722,725],{},[668,723,724],{},"A line in the footer"," of every email a student gets from you.",[665,727,728,731],{},[668,729,730],{},"A prominent block"," in the booking confirmation email and in the email after buying a lesson package.",[649,733,734],{},"In most emails Golfly hides this reminder as soon as a student already has the app. Golfly recognises that from an opening of the installed app on a phone, or from an existing push notification link on their device. If a student has not opened the installed app for 60 days, the reminder comes back.",[649,736,737],{},"Hiding the reminder only works for emails Golfly can link to an account. That does not always work, for example for a booking made via the WhatsApp assistant and for a booking you create yourself in the calendar. In those cases a student may still see the reminder even though they already have the app. The link then simply leads to the same install page, so nothing goes wrong.",[649,739,740],{},"You do not need to set anything up for this. There is no separate setting to switch the reminder on or off.",[644,742,744],{"id":743},"frequently-asked-questions","Frequently asked questions",[746,747,749],"h3",{"id":748},"do-i-need-to-switch-something-on-for-the-install-guide-or-the-email-reminder-to-work","Do I need to switch something on for the install guide or the email reminder to work?",[649,751,752,753,756],{},"No. The page on ",[653,754,755],{},"\u002Fapp"," and the email reminder are on by default, per student.",[746,758,760],{"id":759},"why-does-a-student-no-longer-see-the-reminder-in-their-email","Why does a student no longer see the reminder in their email?",[649,762,763],{},"They have probably already installed the app, or used it recently. As soon as they have not been in the installed app for 60 days, the reminder comes back by itself.",[746,765,767],{"id":766},"a-student-already-has-the-app-but-still-sees-the-reminder-how-is-that-possible","A student already has the app but still sees the reminder. How is that possible?",[649,769,770],{},"For some emails Golfly cannot tell which account the recipient belongs to, such as a booking made via the WhatsApp assistant or one you created yourself. Golfly then shows the reminder to be on the safe side. A student who already has the app can simply ignore the line.",[746,772,774],{"id":773},"does-installing-work-if-someone-opens-the-link-from-instagram-or-whatsapp","Does installing work if someone opens the link from Instagram or WhatsApp?",[649,776,777],{},"Usually not straight away. The page recognises that the link was opened in an in-app browser and asks the student to open it in Safari or Chrome first. After that, installing works as normal.",[746,779,781],{"id":780},"can-i-change-the-text-of-the-email-reminder","Can I change the text of the email reminder?",[649,783,784,785,787],{},"No. This reminder is separate from the editable texts you set up under ",[704,786,472],{"href":473},".",[644,789,791],{"id":790},"related","Related",[662,793,794,798,802],{},[665,795,796],{},[704,797,432],{"href":433},[665,799,800],{},[704,801,576],{"href":577},[665,803,804],{},[704,805,472],{"href":473},{"title":807,"searchDepth":808,"depth":809,"links":810},"",1,2,[811,812,813,814,815,823],{"id":646,"depth":809,"text":647},{"id":659,"depth":809,"text":660},{"id":698,"depth":809,"text":699},{"id":713,"depth":809,"text":714},{"id":743,"depth":809,"text":744,"children":816},[817,819,820,821,822],{"id":748,"depth":818,"text":749},3,{"id":759,"depth":818,"text":760},{"id":766,"depth":818,"text":767},{"id":773,"depth":818,"text":774},{"id":780,"depth":818,"text":781},{"id":790,"depth":809,"text":791},[825],"app","How students install the app on their phone step by step via \u002Fapp, and when Golfly reminds them of it by email.","md","2026-07-23",null,{},true,"customer-experience",[834,835,836],"app-flyer","pushmeldingen","emails-aanpassen","Article",{"title":436,"description":826},"CtqhVAunAVir8u-J6bobh2wmvoaRUtLJUD2z4S_1VcY",[841,843],{"title":432,"path":433,"stem":434,"description":842,"children":-1},"How to download the app flyer as an A5 PDF or PNG, which four backgrounds and texts you can choose, and where the QR code leads.",{"title":440,"path":441,"stem":442,"description":844,"children":-1},"How Messages works: reading along with the preview, choosing one of the five audiences (including course participants), the sending limits, unsubscribing, the history with re-enrolments and the CSV export of clients.",1794558427535]