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Golfly","\u002Fen\u002Fcoach\u002Fgoogle-agenda-koppelen","en\u002Fcoach\u002Fgoogle-agenda-koppelen",{"title":492,"path":493,"stem":494},"Your Google Business Profile: being found and collecting reviews","\u002Fen\u002Fcoach\u002Fgoogle-bedrijfsprofiel","en\u002Fcoach\u002Fgoogle-bedrijfsprofiel",{"title":496,"path":497,"stem":498},"Group requests: company outings, clinics and tournaments","\u002Fen\u002Fcoach\u002Fgroepsaanvragen","en\u002Fcoach\u002Fgroepsaanvragen",{"title":500,"path":501,"stem":502},"Organising group lessons and courses","\u002Fen\u002Fcoach\u002Fgroepslessen","en\u002Fcoach\u002Fgroepslessen",{"title":504,"path":505,"stem":506},"Connecting iGolfInstructor to Golfly","\u002Fen\u002Fcoach\u002Figolfinstructor-koppelen","en\u002Fcoach\u002Figolfinstructor-koppelen",{"title":508,"path":509,"stem":510},"What does your client see in My Account?","\u002Fen\u002Fcoach\u002Fklant-mijn-account","en\u002Fcoach\u002Fklant-mijn-account",{"title":512,"path":513,"stem":514},"Managing your clients: list, client card, adding and deleting","\u002Fen\u002Fcoach\u002Fklanten-beheren","en\u002Fcoach\u002Fklanten-beheren",{"title":516,"path":517,"stem":518},"Setting up lesson packages","\u002Fen\u002Fcoach\u002Flespakketten","en\u002Fcoach\u002Flespakketten",{"title":520,"path":521,"stem":522},"Lesson updates: how to stay in touch with your client","\u002Fen\u002Fcoach\u002Flesson-notes","en\u002Fcoach\u002Flesson-notes",{"title":524,"path":525,"stem":526},"Creating and managing lesson types","\u002Fen\u002Fcoach\u002Flesson-types-beheren","en\u002Fcoach\u002Flesson-types-beheren",{"title":528,"path":529,"stem":530},"Setting up your link page (link in bio)","\u002Fen\u002Fcoach\u002Flink-pagina","en\u002Fcoach\u002Flink-pagina",{"title":532,"path":533,"stem":534},"Using live coaching (beta)","\u002Fen\u002Fcoach\u002Flive-coaching","en\u002Fcoach\u002Flive-coaching",{"title":536,"path":537,"stem":538},"Working with multiple locations","\u002Fen\u002Fcoach\u002Flocaties","en\u002Fcoach\u002Flocaties",{"title":540,"path":541,"stem":542},"The monthly summary in your inbox","\u002Fen\u002Fcoach\u002Fmaandoverzicht","en\u002Fcoach\u002Fmaandoverzicht",{"title":544,"path":545,"stem":546},"Your marketplace profile: getting found on golfly.nl","\u002Fen\u002Fcoach\u002Fmarketplace-profiel","en\u002Fcoach\u002Fmarketplace-profiel",{"title":548,"path":549,"stem":550},"Notifications for your client: what your student sees and sets","\u002Fen\u002Fcoach\u002Fmeldingen-klant","en\u002Fcoach\u002Fmeldingen-klant",{"title":552,"path":553,"stem":554},"Setting up Mollie Connect","\u002Fen\u002Fcoach\u002Fmollie-connect","en\u002Fcoach\u002Fmollie-connect",{"title":556,"path":557,"stem":558},"Drills: your video library","\u002Fen\u002Fcoach\u002Foefeningen-bibliotheek","en\u002Fcoach\u002Foefeningen-bibliotheek",{"title":560,"path":561,"stem":562},"Setting quiet-hours rates","\u002Fen\u002Fcoach\u002Foff-peak-tarieven","en\u002Fcoach\u002Foff-peak-tarieven",{"title":564,"path":565,"stem":566},"At the club today (releasing last-minute bookings)","\u002Fen\u002Fcoach\u002Fop-de-baan-vandaag","en\u002Fcoach\u002Fop-de-baan-vandaag",{"title":568,"path":569,"stem":570},"Connecting ProAgenda to Golfly","\u002Fen\u002Fcoach\u002Fproagenda-koppelen","en\u002Fcoach\u002Fproagenda-koppelen",{"title":572,"path":573,"stem":574},"Helping your clients complete their profile","\u002Fen\u002Fcoach\u002Fprofiel-aanvullen-nudge","en\u002Fcoach\u002Fprofiel-aanvullen-nudge",{"title":576,"path":577,"stem":578},"Turning on push notifications and installing your app","\u002Fen\u002Fcoach\u002Fpushmeldingen","en\u002Fcoach\u002Fpushmeldingen",{"title":580,"path":581,"stem":582},"Reactivation: win back old clients and leads","\u002Fen\u002Fcoach\u002Freactivatie","en\u002Fcoach\u002Freactivatie",{"title":584,"path":585,"stem":586},"Referral programme: one free month per coach you bring in","\u002Fen\u002Fcoach\u002Freferral-programma","en\u002Fcoach\u002Freferral-programma",{"title":588,"path":589,"stem":590},"Issuing refunds and handling disputes","\u002Fen\u002Fcoach\u002Frefunds-en-disputes","en\u002Fcoach\u002Frefunds-en-disputes",{"title":592,"path":593,"stem":594},"Creating report cards for your client","\u002Fen\u002Fcoach\u002Freport-cards","en\u002Fcoach\u002Freport-cards",{"title":596,"path":597,"stem":598},"Using the Free Swing Check as a lead funnel","\u002Fen\u002Fcoach\u002Fswing-check","en\u002Fcoach\u002Fswing-check",{"title":600,"path":601,"stem":602},"Multilingual content with the AI translate button","\u002Fen\u002Fcoach\u002Ftweetalige-content","en\u002Fcoach\u002Ftweetalige-content",{"title":604,"path":605,"stem":606},"Payouts and Mollie fees","\u002Fen\u002Fcoach\u002Fuitbetalingen-en-kosten","en\u002Fcoach\u002Fuitbetalingen-en-kosten",{"title":608,"path":609,"stem":610},"What does your client see under Recurring lesson?","\u002Fen\u002Fcoach\u002Fvaste-les-klant","en\u002Fcoach\u002Fvaste-les-klant",{"title":612,"path":613,"stem":614},"Recurring lessons: subscriptions for regular lessons","\u002Fen\u002Fcoach\u002Fvaste-lessen","en\u002Fcoach\u002Fvaste-lessen",{"title":616,"path":617,"stem":618},"Creating and managing discount vouchers","\u002Fen\u002Fcoach\u002Fvouchers-beheren","en\u002Fcoach\u002Fvouchers-beheren",{"title":620,"path":621,"stem":622},"Friends programme: let clients invite friends","\u002Fen\u002Fcoach\u002Fvriendenprogramma","en\u002Fcoach\u002Fvriendenprogramma",{"title":624,"path":625,"stem":626},"What does 'What Golfly earned you' mean on your dashboard?","\u002Fen\u002Fcoach\u002Fwat-golfly-je-opleverde","en\u002Fcoach\u002Fwat-golfly-je-opleverde",{"title":628,"path":629,"stem":630},"Requesting the WhatsApp assistant","\u002Fen\u002Fcoach\u002Fwhatsapp-assistent","en\u002Fcoach\u002Fwhatsapp-assistent",{"title":632,"path":633,"stem":634},"The WhatsApp inbox: reading along with your assistant","\u002Fen\u002Fcoach\u002Fwhatsapp-inbox","en\u002Fcoach\u002Fwhatsapp-inbox",false,{"id":637,"title":363,"audience":7,"author":638,"author_credentials":639,"body":640,"covers":996,"description":1001,"extension":1002,"last_updated":1003,"links":1004,"locale":323,"meta":1005,"navigation":1006,"path":364,"pillar":1007,"related":1008,"schema_type":1014,"seo":1015,"stem":365,"__hash__":1016},"helpArticles\u002Fen\u002Fclub\u002Finschrijven-aan-de-balie.md","Sjoerd Ligtvoet","Founder, Golfly",{"type":641,"value":642,"toc":982},"minimark",[643,648,652,701,704,707,711,714,725,729,739,763,772,775,779,786,825,833,837,846,851,856,876,879,883,886,889,893,900,920,935,942,946,953,956,960],[644,645,647],"h2",{"id":646},"signing-someone-up-at-the-front-desk","Signing someone up at the front desk",[649,650,651],"p",{},"If someone is standing at the front desk or phones, you sign them up for a course directly. Both a scheduler and a club admin can do this.",[653,654,655,664,671,686,696],"ol",{},[656,657,658,659,663],"li",{},"Go to ",[660,661,662],"strong",{},"Academy"," and find the course, or open it via the course list.",[656,665,666,667,670],{},"Click ",[660,668,669],{},"Sign up",", in the expanded row of the list or at the top of the course page. The button is only there while the course is open, confirmed or full; on a cancelled or completed course, signing up is no longer possible.",[656,672,673,674,677,678,681,682,685],{},"Fill in ",[660,675,676],{},"Name"," (first and last name), ",[660,679,680],{},"Email"," and optionally ",[660,683,684],{},"Phone",".",[656,687,688,689,692,693,685],{},"Choose the payment: ",[660,690,691],{},"Paid at the front desk"," or ",[660,694,695],{},"Email payment link",[656,697,666,698,700],{},[660,699,669],{}," to confirm.",[649,702,703],{},"If a client with that email address already exists with this coach, Golfly recognises them by it and no duplicate profile is made.",[649,705,706],{},"Unlike a booking in the coach site itself, email is required here: it is the address the confirmation goes to and, for a payment link, the link itself.",[644,708,710],{"id":709},"if-the-course-has-priority","If the course has priority",[649,712,713],{},"If a club admin has given the course a priority window, a warning can appear in the sign-up form: \"This course has priority until 16 Sep for golfers who are ready for From GVB to HCP 54: completed the previous level, or on the waitlist. Anouk is not one of them.\"",[649,715,716,717,719,720,724],{},"That is a notice, not a lock. You can simply click ",[660,718,669],{}," and the server refuses nothing: you see who is standing in front of you, ClubDesk does not. The warning stays away for someone who is on the ",[721,722,723],"a",{"href":416},"invitation list","; ClubDesk recognises that by the email address you fill in. Without a programme, or after the end date of the window, it also stays away.",[644,726,728],{"id":727},"if-the-course-is-full","If the course is full",[649,730,731,732,735,736,738],{},"If a course is full, the button at the top of the course page is called ",[660,733,734],{},"Add to waitlist"," instead of ",[660,737,669],{},". Full here means: the status is full, or the number of confirmed sign-ups plus the sign-ups still waiting for payment equals the maximum.",[653,740,741,745,755,758],{},[656,742,666,743,685],{},[660,744,734],{},[656,746,666,747,750,751,754],{},[660,748,749],{},"Find golfer"," and choose the golfer. If they are not in ClubDesk yet, choose ",[660,752,753],{},"New golfer"," and fill them in yourself: name and email are required, a phone number is optional. That gives them a profile with this coach, just as when you sign them up.",[656,756,757],{},"Optionally fill in a note, at most 300 characters.",[656,759,760,761,685],{},"Confirm with ",[660,762,734],{},[649,764,765,766,768,769,685],{},"The golfer is then waiting for this course's programme, not for this one series. So they are also ready for a next course at the same level. If the course is not linked to a programme, ",[660,767,669],{}," stays, with the explanation \"Link the course to a programme first to use a waitlist.\" There is more about this in ",[721,770,771],{"href":416},"inviting, priority and the waitlist",[649,773,774],{},"If you later sign a waiting golfer up at the front desk after all, ClubDesk closes their waitlist row straight away. If they book online themselves, that happens as soon as the payment is in.",[644,776,778],{"id":777},"signing-up-from-the-client-page-or-the-follow-up-list","Signing up from the client page or the follow-up list",[649,780,781,782,785],{},"If the coach works with a ",[721,783,784],{"href":384},"learning path",", you can also start from the golfer instead of from the course. That saves searching and typing: name, email and phone are already filled in as soon as the form opens.",[787,788,789,803,814],"ul",{},[656,790,791,792,795,796,799,800,802],{},"On the ",[660,793,794],{},"client page"," is the ",[660,797,798],{},"Next step"," card with the open courses of the level that is next. Click ",[660,801,669],{}," there.",[656,804,791,805,810,811,813],{},[660,806,807],{},[721,808,809],{"href":392},"Follow-up"," tab, each golfer has a ",[660,812,669],{}," button. If there are several open courses, first choose one in the dropdown next to it.",[656,815,816,817,821,822,824],{},"On a course's ",[660,818,819],{},[721,820,723],{"href":416},", each golfer has the same ",[660,823,669],{}," button, and it always signs up for that one course.",[649,826,827,828,692,830,832],{},"From here the same rules apply as at the front desk: you choose ",[660,829,691],{},[660,831,695],{},", and the participant gets the same emails. Do check the email address in the form, because the confirmation goes there.",[644,834,836],{"id":835},"paid-at-the-front-desk-or-a-payment-link","Paid at the front desk or a payment link",[649,838,839,840,842,843,845],{},"The ",[660,841,695],{}," option only exists if this coach site has Mollie connected. Without Mollie, ",[660,844,691],{}," is the only choice and the form says so.",[649,847,848,850],{},[660,849,691],{},": the sign-up is set to paid straight away, in the same way as a successful online payment. The participant gets one confirmation email with a calendar file (.ics) for all sessions at once, and after that a reminder for each session separately, a day beforehand.",[649,852,853,855],{},[660,854,695],{},": the participant gets the link by email and pays themselves. Golfly emails the link straight away and the notice tells you what happened:",[787,857,858,864,870],{},[656,859,860,863],{},[660,861,862],{},"Payment link emailed to ...",": the email has been sent.",[656,865,866,869],{},[660,867,868],{},"Participant has no email address",": it could not be emailed. Copy the link from the course page and share it yourself.",[656,871,872,875],{},[660,873,874],{},"Payment link created, but emailing failed",": the link exists and works, only the emailing itself went technically wrong.",[649,877,878],{},"As soon as the participant pays, they get the same confirmation email with .ics as someone who paid at the front desk.",[644,880,882],{"id":881},"the-payment-links-expiry-rule","The payment link's expiry rule",[649,884,885],{},"A fresh payment link is normally valid for about 30 days, with a maximum of 36 days. But the link never extends past the start of the course's first lesson. Only for a sign-up just before the start does the link always get at least 24 hours, even if the first lesson starts sooner than that.",[649,887,888],{},"In short: the earlier the first lesson, the earlier the payment link expires, with a lower limit of 24 hours.",[644,890,892],{"id":891},"managing-a-payment-link","Managing a payment link",[649,894,895,896,899],{},"Every sign-up that is still waiting for a payment link has a ",[660,897,898],{},"Payment link"," button, only visible to a club admin. It opens a window that fetches the current status from Mollie:",[787,901,902,908,914],{},[656,903,904,907],{},[660,905,906],{},"Open",": you see the link itself, with a copy button and the exact expiry moment in words.",[656,909,910,913],{},[660,911,912],{},"Paid",": the link has already been paid, refresh the page for the new status.",[656,915,916,919],{},[660,917,918],{},"Expired or replaced",": the link is no longer valid, a new link replaces it.",[649,921,922,923,926,927,930,931,934],{},"With ",[660,924,925],{},"Email again",", Golfly replaces a dead link (expired or replaced) with a fresh one for the same amount and emails it again. If it has been emailed before, the window first asks ",[660,928,929],{},"Send again",", so nobody is emailed twice by accident. If the participant has a phone number, a ",[660,932,933],{},"Share via WhatsApp"," button with a ready-made message appears after sending.",[649,936,937,938,941],{},"If the participant has no email address, the button is called ",[660,939,940],{},"Create new link",": you get a fresh link to copy and share yourself.",[644,943,945],{"id":944},"marking-as-paid-at-the-front-desk","Marking as paid at the front desk",[649,947,948,949,952],{},"If someone with an open payment link settles at the front desk after all, click ",[660,950,951],{},"Mark as paid"," on that sign-up and confirm. Like the payment link management above, this button is only visible to a club admin. Golfly closes the open online payment where that is still possible.",[649,954,955],{},"If the participant still pays at home after all, a second payment comes in that you have to refund yourself through Mollie. On a cancelled course this button is no longer there.",[644,957,959],{"id":958},"related","Related",[787,961,962,966,970,974,978],{},[656,963,964],{},[721,965,351],{"href":352},[656,967,968],{},[721,969,391],{"href":392},[656,971,972],{},[721,973,415],{"href":416},[656,975,976],{},[721,977,339],{"href":340},[656,979,980],{},[721,981,347],{"href":348},{"title":983,"searchDepth":984,"depth":985,"links":986},"",1,2,[987,988,989,990,991,992,993,994,995],{"id":646,"depth":985,"text":647},{"id":709,"depth":985,"text":710},{"id":727,"depth":985,"text":728},{"id":777,"depth":985,"text":778},{"id":835,"depth":985,"text":836},{"id":881,"depth":985,"text":882},{"id":891,"depth":985,"text":892},{"id":944,"depth":985,"text":945},{"id":958,"depth":985,"text":959},[997,998,999,1000],"academy\u002Findex","academy\u002Fopvolgen","academy\u002F[tenantId]\u002F[seriesId]","academy\u002F[tenantId]\u002Fclients\u002F[clientId]","Signing someone up for a course at the front desk, the difference between paying at the front desk and a payment link, and when the link expires.","md","2026-09-06",null,{},true,"academy",[1009,1010,1011,1012,1013],"cursussen-beheren","opvolgen","uitnodigen","aanwezigheid-en-klantpagina","cursus-annuleren","HowTo",{"title":363,"description":1001},"ZtL14BHbhG2YAjt37Ivn-U___YZAOT7wl5c-2lb4rho",[1018,1020],{"title":359,"path":360,"stem":361,"description":1019,"children":-1},"Signing in with a code by email, inviting team members, filling in your own name and the difference between the Scheduler, Club admin and Owner roles.",{"title":367,"path":368,"stem":369,"description":1021,"children":-1},"The parts of Settings: overview, locations and bays, coaches and team, your public booking page, the Academy settings with the invitation text, and the integrations with Mollie and TeeControl.",1794558421066]