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Golfly","\u002Fen\u002Fcoach\u002Fgoogle-agenda-koppelen","en\u002Fcoach\u002Fgoogle-agenda-koppelen",{"title":492,"path":493,"stem":494},"Your Google Business Profile: being found and collecting reviews","\u002Fen\u002Fcoach\u002Fgoogle-bedrijfsprofiel","en\u002Fcoach\u002Fgoogle-bedrijfsprofiel",{"title":496,"path":497,"stem":498},"Group requests: company outings, clinics and tournaments","\u002Fen\u002Fcoach\u002Fgroepsaanvragen","en\u002Fcoach\u002Fgroepsaanvragen",{"title":500,"path":501,"stem":502},"Organising group lessons and courses","\u002Fen\u002Fcoach\u002Fgroepslessen","en\u002Fcoach\u002Fgroepslessen",{"title":504,"path":505,"stem":506},"Connecting iGolfInstructor to Golfly","\u002Fen\u002Fcoach\u002Figolfinstructor-koppelen","en\u002Fcoach\u002Figolfinstructor-koppelen",{"title":508,"path":509,"stem":510},"What does your client see in My Account?","\u002Fen\u002Fcoach\u002Fklant-mijn-account","en\u002Fcoach\u002Fklant-mijn-account",{"title":512,"path":513,"stem":514},"Managing your clients: list, client card, adding and deleting","\u002Fen\u002Fcoach\u002Fklanten-beheren","en\u002Fcoach\u002Fklanten-beheren",{"title":516,"path":517,"stem":518},"Setting up lesson packages","\u002Fen\u002Fcoach\u002Flespakketten","en\u002Fcoach\u002Flespakketten",{"title":520,"path":521,"stem":522},"Lesson updates: how to stay in touch with your client","\u002Fen\u002Fcoach\u002Flesson-notes","en\u002Fcoach\u002Flesson-notes",{"title":524,"path":525,"stem":526},"Creating and managing lesson types","\u002Fen\u002Fcoach\u002Flesson-types-beheren","en\u002Fcoach\u002Flesson-types-beheren",{"title":528,"path":529,"stem":530},"Setting up your link page (link in bio)","\u002Fen\u002Fcoach\u002Flink-pagina","en\u002Fcoach\u002Flink-pagina",{"title":532,"path":533,"stem":534},"Using live coaching (beta)","\u002Fen\u002Fcoach\u002Flive-coaching","en\u002Fcoach\u002Flive-coaching",{"title":536,"path":537,"stem":538},"Working with multiple locations","\u002Fen\u002Fcoach\u002Flocaties","en\u002Fcoach\u002Flocaties",{"title":540,"path":541,"stem":542},"The monthly summary in your inbox","\u002Fen\u002Fcoach\u002Fmaandoverzicht","en\u002Fcoach\u002Fmaandoverzicht",{"title":544,"path":545,"stem":546},"Your marketplace profile: getting found on golfly.nl","\u002Fen\u002Fcoach\u002Fmarketplace-profiel","en\u002Fcoach\u002Fmarketplace-profiel",{"title":548,"path":549,"stem":550},"Notifications for your client: what your student sees and sets","\u002Fen\u002Fcoach\u002Fmeldingen-klant","en\u002Fcoach\u002Fmeldingen-klant",{"title":552,"path":553,"stem":554},"Setting up Mollie Connect","\u002Fen\u002Fcoach\u002Fmollie-connect","en\u002Fcoach\u002Fmollie-connect",{"title":556,"path":557,"stem":558},"Drills: your video library","\u002Fen\u002Fcoach\u002Foefeningen-bibliotheek","en\u002Fcoach\u002Foefeningen-bibliotheek",{"title":560,"path":561,"stem":562},"Setting quiet-hours rates","\u002Fen\u002Fcoach\u002Foff-peak-tarieven","en\u002Fcoach\u002Foff-peak-tarieven",{"title":564,"path":565,"stem":566},"At the club today (releasing last-minute bookings)","\u002Fen\u002Fcoach\u002Fop-de-baan-vandaag","en\u002Fcoach\u002Fop-de-baan-vandaag",{"title":568,"path":569,"stem":570},"Connecting ProAgenda to Golfly","\u002Fen\u002Fcoach\u002Fproagenda-koppelen","en\u002Fcoach\u002Fproagenda-koppelen",{"title":572,"path":573,"stem":574},"Helping your clients complete their profile","\u002Fen\u002Fcoach\u002Fprofiel-aanvullen-nudge","en\u002Fcoach\u002Fprofiel-aanvullen-nudge",{"title":576,"path":577,"stem":578},"Turning on push notifications and installing your app","\u002Fen\u002Fcoach\u002Fpushmeldingen","en\u002Fcoach\u002Fpushmeldingen",{"title":580,"path":581,"stem":582},"Reactivation: win back old clients and leads","\u002Fen\u002Fcoach\u002Freactivatie","en\u002Fcoach\u002Freactivatie",{"title":584,"path":585,"stem":586},"Referral programme: one free month per coach you bring in","\u002Fen\u002Fcoach\u002Freferral-programma","en\u002Fcoach\u002Freferral-programma",{"title":588,"path":589,"stem":590},"Issuing refunds and handling disputes","\u002Fen\u002Fcoach\u002Frefunds-en-disputes","en\u002Fcoach\u002Frefunds-en-disputes",{"title":592,"path":593,"stem":594},"Creating report cards for your client","\u002Fen\u002Fcoach\u002Freport-cards","en\u002Fcoach\u002Freport-cards",{"title":596,"path":597,"stem":598},"Using the Free Swing Check as a lead funnel","\u002Fen\u002Fcoach\u002Fswing-check","en\u002Fcoach\u002Fswing-check",{"title":600,"path":601,"stem":602},"Multilingual content with the AI translate button","\u002Fen\u002Fcoach\u002Ftweetalige-content","en\u002Fcoach\u002Ftweetalige-content",{"title":604,"path":605,"stem":606},"Payouts and Mollie fees","\u002Fen\u002Fcoach\u002Fuitbetalingen-en-kosten","en\u002Fcoach\u002Fuitbetalingen-en-kosten",{"title":608,"path":609,"stem":610},"What does your client see under Recurring lesson?","\u002Fen\u002Fcoach\u002Fvaste-les-klant","en\u002Fcoach\u002Fvaste-les-klant",{"title":612,"path":613,"stem":614},"Recurring lessons: subscriptions for regular lessons","\u002Fen\u002Fcoach\u002Fvaste-lessen","en\u002Fcoach\u002Fvaste-lessen",{"title":616,"path":617,"stem":618},"Creating and managing discount vouchers","\u002Fen\u002Fcoach\u002Fvouchers-beheren","en\u002Fcoach\u002Fvouchers-beheren",{"title":620,"path":621,"stem":622},"Friends programme: let clients invite friends","\u002Fen\u002Fcoach\u002Fvriendenprogramma","en\u002Fcoach\u002Fvriendenprogramma",{"title":624,"path":625,"stem":626},"What does 'What Golfly earned you' mean on your dashboard?","\u002Fen\u002Fcoach\u002Fwat-golfly-je-opleverde","en\u002Fcoach\u002Fwat-golfly-je-opleverde",{"title":628,"path":629,"stem":630},"Requesting the WhatsApp assistant","\u002Fen\u002Fcoach\u002Fwhatsapp-assistent","en\u002Fcoach\u002Fwhatsapp-assistent",{"title":632,"path":633,"stem":634},"The WhatsApp inbox: reading along with your assistant","\u002Fen\u002Fcoach\u002Fwhatsapp-inbox","en\u002Fcoach\u002Fwhatsapp-inbox",false,{"id":637,"title":359,"audience":7,"author":638,"author_credentials":639,"body":640,"covers":1165,"description":1171,"extension":1172,"last_updated":1173,"links":1174,"locale":323,"meta":1175,"navigation":1176,"path":360,"pillar":1177,"related":1178,"schema_type":1181,"seo":1182,"stem":361,"__hash__":1183},"helpArticles\u002Fen\u002Fclub\u002Finloggen-en-team.md","Sjoerd Ligtvoet","Founder, Golfly",{"type":641,"value":642,"toc":1151},"minimark",[643,648,652,665,668,672,675,705,708,711,715,993,997,1000,1022,1025,1029,1032,1035,1069,1072,1076,1107,1111,1120,1124,1127,1131],[644,645,647],"h2",{"id":646},"signing-in-to-clubdesk","Signing in to ClubDesk",[649,650,651],"p",{},"ClubDesk works without a password. You sign in with a numeric code that you receive by email.",[653,654,655,659,662],"ol",{},[656,657,658],"li",{},"Go to the ClubDesk sign-in page and enter your email address.",[656,660,661],{},"Golfly emails you a numeric code.",[656,663,664],{},"Enter the code. You go straight to the schedule.",[649,666,667],{},"There is no Google sign-in and no separate password: this is the only way to sign in.",[644,669,671],{"id":670},"the-three-roles","The three roles",[649,673,674],{},"Every team member gets one of two roles in ClubDesk:",[676,677,678,685,691],"ul",{},[656,679,680,684],{},[681,682,683],"strong",{},"Club admin",": sees and does everything. Only a club admin can open Settings, create or edit a course (and with that set priority), cancel a course or a single sign-up, send a payment link, mark a sign-up as paid, manage the learning path, set the club's invitation text and view the Academy insights.",[656,686,687,690],{},[681,688,689],{},"Scheduler",": handles the daily schedule and front desk, but cannot handle money or settings. A scheduler can sign in, book, move and block lessons, sign participants up for a course at the front desk, mark attendance, look up a golfer, work through the follow-up list, use a course's invitation list and put someone on the waitlist.",[656,692,693,696,697,700,701,704],{},[681,694,695],{},"Owner",": everything a club admin can do, plus the ",[681,698,699],{},"Overview"," tab with the club figures. That tab is the only place where the club's revenue is brought together. In addition, only the owner changes the prices of an independent pro under ",[681,702,703],{},"Lessons & prices",", because that lesson fee belongs to the pro.",[649,706,707],{},"The Owner role is not granted through ClubDesk. Contact Golfly if someone needs it.",[649,709,710],{},"Golfly has no third role. If you want someone to be able to look along without changing anything, that option does not exist at the moment.",[644,712,714],{"id":713},"what-each-role-can-and-cannot-see","What each role can and cannot see",[716,717,718,734],"table",{},[719,720,721],"thead",{},[722,723,724,728,730,732],"tr",{},[725,726,727],"th",{},"Area",[725,729,689],{},[725,731,683],{},[725,733,695],{},[735,736,737,750,761,773,784,795,806,817,828,839,850,861,872,883,894,905,916,927,938,949,960,971,982],"tbody",{},[722,738,739,743,746,748],{},[740,741,742],"td",{},"Schedule: book, move, block, no-show",[740,744,745],{},"Yes",[740,747,745],{},[740,749,745],{},[722,751,752,755,757,759],{},[740,753,754],{},"Outstanding: view the list, mark as paid, send a WhatsApp",[740,756,745],{},[740,758,745],{},[740,760,745],{},[722,762,763,766,769,771],{},[740,764,765],{},"Overview: the club figures",[740,767,768],{},"No",[740,770,768],{},[740,772,745],{},[722,774,775,778,780,782],{},[740,776,777],{},"Academy: view courses, sign a participant up at the front desk",[740,779,745],{},[740,781,745],{},[740,783,745],{},[722,785,786,789,791,793],{},[740,787,788],{},"Academy: mark attendance",[740,790,745],{},[740,792,745],{},[740,794,745],{},[722,796,797,800,802,804],{},[740,798,799],{},"Academy: look up a golfer with Find golfer",[740,801,745],{},[740,803,745],{},[740,805,745],{},[722,807,808,811,813,815],{},[740,809,810],{},"Academy: view and tick off the follow-up list (Follow-up)",[740,812,745],{},[740,814,745],{},[740,816,745],{},[722,818,819,822,824,826],{},[740,820,821],{},"Academy: set up the automatic follow-up email and view the sending history",[740,823,768],{},[740,825,745],{},[740,827,745],{},[722,829,830,833,835,837],{},[740,831,832],{},"Academy: use a course's invitation list",[740,834,745],{},[740,836,745],{},[740,838,745],{},[722,840,841,844,846,848],{},[740,842,843],{},"Academy: put someone on the waitlist",[740,845,745],{},[740,847,745],{},[740,849,745],{},[722,851,852,855,857,859],{},[740,853,854],{},"Academy: figures (occupancy, revenue, origin)",[740,856,768],{},[740,858,745],{},[740,860,745],{},[722,862,863,866,868,870],{},[740,864,865],{},"Academy: insights (learning path, per month, per coach)",[740,867,768],{},[740,869,745],{},[740,871,745],{},[722,873,874,877,879,881],{},[740,875,876],{},"Academy: manage the learning path and programmes",[740,878,768],{},[740,880,745],{},[740,882,745],{},[722,884,885,888,890,892],{},[740,886,887],{},"Academy: create or edit a course, and set priority",[740,889,768],{},[740,891,745],{},[740,893,745],{},[722,895,896,899,901,903],{},[740,897,898],{},"Academy: set the club's invitation text",[740,900,768],{},[740,902,745],{},[740,904,745],{},[722,906,907,910,912,914],{},[740,908,909],{},"Academy: cancel a course",[740,911,768],{},[740,913,745],{},[740,915,745],{},[722,917,918,921,923,925],{},[740,919,920],{},"Academy: send a payment link, mark as paid, cancel a sign-up",[740,922,768],{},[740,924,745],{},[740,926,745],{},[722,928,929,932,934,936],{},[740,930,931],{},"Client page with the next step and the learning path",[740,933,745],{},[740,935,745],{},[740,937,745],{},[722,939,940,943,945,947],{},[740,941,942],{},"Lessons & prices: add, change and archive pros' lesson types",[740,944,768],{},[740,946,745],{},[740,948,745],{},[722,950,951,954,956,958],{},[740,952,953],{},"Lessons & prices: change an independent pro's price",[740,955,768],{},[740,957,768],{},[740,959,745],{},[722,961,962,965,967,969],{},[740,963,964],{},"Settings (locations, coaches, booking page, Academy)",[740,966,768],{},[740,968,745],{},[740,970,745],{},[722,972,973,976,978,980],{},[740,974,975],{},"Invite team members or revoke their access",[740,977,768],{},[740,979,745],{},[740,981,745],{},[722,983,984,987,989,991],{},[740,985,986],{},"Fill in or change your own name",[740,988,745],{},[740,990,745],{},[740,992,745],{},[644,994,996],{"id":995},"inviting-a-team-member","Inviting a team member",[649,998,999],{},"Only a club admin can invite someone, and every invitation gives the Scheduler role. There is no way to create a second club admin in ClubDesk itself; contact Golfly for that.",[653,1001,1002,1013,1019],{},[656,1003,1004,1005,1008,1009,1012],{},"Open ",[681,1006,1007],{},"Settings → Coaches and team"," and click ",[681,1010,1011],{},"Manage front desk team",".",[656,1014,1015,1016,1012],{},"Enter your colleague's email address and click ",[681,1017,1018],{},"Create link",[656,1020,1021],{},"Copy the link and share it securely, for example through WhatsApp or an internal chat channel.",[649,1023,1024],{},"The link only works if the recipient signs in with exactly that email address, and it expires after seven days. If someone signs in with a different address, ClubDesk rejects the invitation.",[644,1026,1028],{"id":1027},"your-own-name","Your own name",[649,1030,1031],{},"Your name is what your colleagues see next to what you have ticked off: \"Contacted on 5 Sep by Frederique\" on the follow-up list, \"Invited via WhatsApp on 6 Sep 09:12 by Frederique\" on the invitation list. If you fill in nothing, your email address is shown.",[649,1033,1034],{},"There are three places to set it:",[653,1036,1037,1044,1055],{},[656,1038,1039,1040,1043],{},"Right after accepting your invitation, ClubDesk asks \"What is your name?\", with \"This is how colleagues see who did what.\" underneath. You can click ",[681,1041,1042],{},"Later"," there and just carry on.",[656,1045,1046,1047,1050,1051,1054],{},"You can always do it later with the button at the top right of the bar. It is called ",[681,1048,1049],{},"Add your name"," as long as you have not filled anything in, and shows your name after that. A ",[681,1052,1053],{},"My name"," window opens with the same field.",[656,1056,1057,1058,1061,1062,1064,1065,1068],{},"If you are a club admin, you can also do it through ",[681,1059,1060],{},"Settings → Coaches and team → Manage front desk team",": your own row has ",[681,1063,1049],{}," or ",[681,1066,1067],{},"Change name",". That button is not on your colleagues' rows.",[649,1070,1071],{},"A name can be at most 80 characters. If you empty the field and save, your email address is shown again. Your name applies at every club you have access to, and you can only change your own name, not a colleague's.",[644,1073,1075],{"id":1074},"switching-user-on-a-shared-tablet","Switching user on a shared tablet",[649,1077,1078,1079,1082,1083,1086,1087,1090,1091,1094,1095,1097,1098,1101,1102,1104,1105,1012],{},"The ",[681,1080,1081],{},"Switch"," button at the top right shows the accounts that have signed in on this tablet before, with name and email address. One tap switches: ClubDesk reloads with the club and the permissions of that colleague. ",[681,1084,1085],{},"Another user"," puts the tablet back on the sign-in page and keeps your account in the list, so you are back in with one tap. ",[681,1088,1089],{},"Sign out"," removes you from this device, revoking the session on this tablet, and leaves your colleagues' accounts in place. Switching has no PIN: anyone at the front desk can do it, so sign out when you leave the tablet. On the sign-in page, under the email field, there is also ",[681,1092,1093],{},"Or continue as"," with the same saved accounts, so a colleague who tapped Other user without signing in can get back. This tablet remembers at most five accounts; if a sixth signs in, the oldest drops off. If a saved session is no longer accepted, for example because access was revoked or the session was ended elsewhere, ClubDesk asks for a code by email again when you switch. On a phone the bar is too narrow for all those buttons: there the menu icon at the top right opens a menu with the sections, and below that your name (or ",[681,1096,1049],{},"), ",[681,1099,1100],{},"Dark mode",", the accounts saved on this device, ",[681,1103,1085],{}," and ",[681,1106,1089],{},[644,1108,1110],{"id":1109},"revoking-access","Revoking access",[649,1112,1113,1114,1008,1116,1119],{},"Go to ",[681,1115,1060],{},[681,1117,1118],{},"Revoke access"," on the team member. The person can no longer sign in to this club afterwards. You cannot revoke your own access, and the last active admin cannot be removed: at least one club admin or owner must always stay active.",[644,1121,1123],{"id":1122},"multiple-clubs","Multiple clubs",[649,1125,1126],{},"If you work for several clubs, you pick the club you are working on at the top. ClubDesk does not automatically remember that choice between devices; when you switch club, the whole schedule, Academy and Settings switch with it.",[644,1128,1130],{"id":1129},"related","Related",[676,1132,1133,1138,1142,1146],{},[656,1134,1135],{},[1136,1137,399],"a",{"href":400},[656,1139,1140],{},[1136,1141,351],{"href":352},[656,1143,1144],{},[1136,1145,415],{"href":416},[656,1147,1148],{},[1136,1149,1150],{"href":368},"Settings: locations, coaches and your booking page",{"title":1152,"searchDepth":1153,"depth":1154,"links":1155},"",1,2,[1156,1157,1158,1159,1160,1161,1162,1163,1164],{"id":646,"depth":1154,"text":647},{"id":670,"depth":1154,"text":671},{"id":713,"depth":1154,"text":714},{"id":995,"depth":1154,"text":996},{"id":1027,"depth":1154,"text":1028},{"id":1074,"depth":1154,"text":1075},{"id":1109,"depth":1154,"text":1110},{"id":1122,"depth":1154,"text":1123},{"id":1129,"depth":1154,"text":1130},[1166,1167,1168,1169,1170],"index","academy\u002F**","instellingen","login","uitnodiging","Signing in with a code by email, inviting team members, filling in your own name and the difference between the Scheduler, Club admin and Owner roles.","md","2026-09-28",null,{},true,"getting-started",[1179,1168,1180],"planning","cursussen-beheren","HowTo",{"title":359,"description":1171},"kynChmRjgtiZM1pIjMIvUcmTyUBc1t7kLwvpqESem0Y",[1185,1187],{"title":355,"path":356,"stem":357,"description":1186,"children":-1},"Creating a one-off event, free or paid, with bays and walk-ins, and seeing who came back for a lesson, a bay or a course.",{"title":363,"path":364,"stem":365,"description":1188,"children":-1},"Signing someone up for a course at the front desk, the difference between paying at the front desk and a payment link, and when the link expires.",1794558420098]